I am a young dynamic 20-year-old student in search of new professional experiences, organized and invested who followed several programs and at the moment, wants to take advantage of her knowledge to reach her professional goals.
Management and processing of reservations sent by agents to the company B & B services.
Work with the Abbey reservation system : Tourplan
Conversations/calls with customers/suppliers : reservation management and potential issues related to them
Build and maintain strong relationships with Abbey customers and suppliers
Provide first class customer service to all our customers : I am part of the FIT operations, which means I am in charge of individuals bookings (1 to 9 customers).
Achievement of a tariff brochure for extra services offered by Abbey for their customers
