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Fatima Jabbour

Strategic Account Manager

Fatima Jabbour
Professional Status
Employed
Open to opportunities

Strategic Account Manager

MONSTER WORLDWIDE
Since September 2007
  • Analyze and evaluate the needs and expectations of leading French companies in their sourcing strategy
  • Presentation of our value proposition based on Monster products and services solutions
  • Negotiation and conclusion of global agreements domestic and international (in coordination with local sales rep and international sales managers)
  • Develop business strategies and expand the client base of the company on a regional, national or multi-national level
  • Follow up with dedicated account managers, to insure the implementation of the solutions and the customer satisfaction
  • Monthly, quarterly and annually accounts follow ups review.
  • Cultivated relations with Monster’s partners : HRSmart, Hanploi, Communication Agencies etc.. to grow business.
  • Communication with global departments of Monster to include their solutions on my customers business offers ( DM, Gam and international department)

Sales Engineer

DATASAVE and STORDATA
January 2004 to September 2007
  • Creation and development of a customer portfolio
  •  Identification, qualification and close of business solutions offers.
  •  Analyze the client's IT spend and develop strategies to assist clients to optimize their IT investment
  •  Development and recommendation of strategies to simplify IT operations
  •  Project management and coordination with front-sale consultants, engineers and technical teams
  •  Development of the partnership with leading hardware manufacturer(Net App, Hitachi, EMC, SUN, Overland)
  • and Software editors (CA, Symantec, Veritas etc.)

Sales Engineer / Key Account Manager

LDCom Network ( ex VENTELO ex GTS OMNICOM )
May 2000 to September 2003
  • Negotiation and implementation of global framework agreements
  •  Coordination of multi-implementation sites process with customers
  •  Project manager for the follow-up of the European accounts in coordination with the local account managers
  •  Management of regional teams to deploy the framework agreement on major accounts.
  •  Elaboration and follow-up of reporting tools to measure the profits and business development.
  • Sale of the Internet data and voice solutions on a definite business and geographical sector.
  •  Creation and development of a portfolio of small and medium sized companies and multi- sites customers

Agency Manager

Adecco Group
November 1996 to April 2000
  • Building of the agency business plan based on Adecco corporate objectives
  •  Communication of the objectives to the team and follow-up of the results and profits
  •  Business development of the regional major accounts
  •  Administrative Reporting and regular forecasts to the Corporate and follow up of the agency accountancy
  •  Ensure the control of social legislation
  • Sales of Adecco solutions and regular forecasting and reporting to my manager
  •  Follow up of business accountancy

Account Manager / Quality Manager

FOMAT HR
October 1995 to October 1996
  • Business developement and recruitment for French and international companies.
  •  Definition and implementation of the quality measurement and the collection methods: writing procedures, auditing tasks, conducting vendor assessments and resolving customer complaints.
  •  Audit with BVQI consultant and success of the certification ISO 9002 which permit to reference the cabinet within major accounts.