Fatima Jabbour

Education

Selling Skills and Sales Operations

Experiences

Analyze and evaluate the needs and expectations of leading French companies in their sourcing strategy
Presentation of our value proposition based on Monster products and services solutions
Negotiation and conclusion of global agreements domestic and international (in coordination with local sales rep and international sales managers)
Develop business strategies and expand the client base of the company on a regional, national or multi-national level
Follow up with dedicated account managers, to insure the implementation of the solutions and the customer satisfaction
Monthly, quarterly and annually accounts follow ups review.
Cultivated relations with Monster’s partners : HRSmart, Hanploi, Communication Agencies etc.. to grow business.
Communication with global departments of Monster to include their solutions on my customers business offers ( DM, Gam and international department)

Creation and development of a customer portfolio
 Identification, qualification and close of business solutions offers.
 Analyze the client's IT spend and develop strategies to assist clients to optimize their IT investment
 Development and recommendation of strategies to simplify IT operations
 Project management and coordination with front-sale consultants, engineers and technical teams
 Development of the partnership with leading hardware manufacturer(Net App, Hitachi, EMC, SUN, Overland)
and Software editors (CA, Symantec, Veritas etc.)

Negotiation and implementation of global framework agreements
 Coordination of multi-implementation sites process with customers
 Project manager for the follow-up of the European accounts in coordination with the local account managers
 Management of regional teams to deploy the framework agreement on major accounts.
 Elaboration and follow-up of reporting tools to measure the profits and business development.
Sale of the Internet data and voice solutions on a definite business and geographical sector.
 Creation and development of a portfolio of small and medium sized companies and multi- sites customers

Building of the agency business plan based on Adecco corporate objectives
 Communication of the objectives to the team and follow-up of the results and profits
 Business development of the regional major accounts
 Administrative Reporting and regular forecasts to the Corporate and follow up of the agency accountancy
 Ensure the control of social legislation
Sales of Adecco solutions and regular forecasting and reporting to my manager
 Follow up of business accountancy

Business developement and recruitment for French and international companies.
 Definition and implementation of the quality measurement and the collection methods: writing procedures, auditing tasks, conducting vendor assessments and resolving customer complaints.
 Audit with BVQI consultant and success of the certification ISO 9002 which permit to reference the cabinet within major accounts.

Skills

Strategic Account Manager