Experience — Fatima Adel

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Experiences

Ensure day-to-day operations are running very smoothly in line with company policy.
Act as the point of contact among executives, employees, clients and other external partners.
Develop, implement and maintain HR policy & SOP.
Process human resources activities, employment, offer letter, onboarding, labor relations, orientation, attendance, employee file, leaves, holidays, allowances, goal settings & KPIs.
Manage information flow in a timely and accurate manner.
Manage executives’ calendars and set up meetings.
Prepare weekly, monthly or quarterly reports.
Oversee the performance of other clerical staff.
Act as a deputy manager and respond to internal & external inquiries.
Maintain high level of communication – memos, emails, circulars, presentations& reports.
Organize and maintain office filing system, employee database & office supplies inventory.
Manage administrative issues with security and safety of recruited staff and the office.
Ensure efficient service provision for in-house meetings by the administrative support staff.
Organize, assign and supervise the work of administrative support staff.
Write and deliver presentations to Group managers regarding policies and practices.
Coordinate management interviewing, hiring, promotions & yearly appraisal.

Develop and implement company policy and initiatives aligned with the overall business strategy.
Manage day to day HR activities: attendance management, employee file, holiday file to ensure there are correctly processed based on the company policy and any admin work.
Prepare necessary documents for disciplinary action or other employee issues
Create and translate documents and interpreting during the meeting for MD, GM and the company when required.Support other company staff as required including booking hotels and making travel arrangement.
Recruit and conduct induction and making necessary arrangement for new starters.
Process employee performance review and KPI. Advise management in appropriate resolution of employee relations issues.
Respond to inquiries regarding policies, procedures, and programs.
Deliver strong communications, circulars, Memos …etc
Administer performance review program to ensure effectiveness, compliance, and equity within organization.
Conduct wage surveys within labor market to determine competitive wage rate.
Prepare employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
Prepare reports and recommend procedures to reduce absenteeism and turnover.
A point of contact between all employees, line managers & top management.

Organize and develop all clerical and administrative systems in a secure manner in accordance with stated requirements.
Undertake HR & administrative tasks in accordance with agreed policies, appropriate legislation, financial regulations and standard policies.
Monitor and maintain effective systems for the receipt and dispatch of correspondence.
Provide data to assist in preparation of reports.
Process daily HR activities.
Assist in the development and maintenance of computerized management information systems.
Responsible for prioritizing daily workloads in line with the needs of the clients.
Maintain and develop filing and record systems as appropriate.
Maintain accurate customer records for loyalty program
Manage and evaluate revenue and expense reports
Liaise with are managers and use contacts to promote the business and align with brand values.
Deliver strong communications, circulars, Memos …etc
Create and translate documents and interpreting during the meeting for MD, GM and the company when required.Support other company staff as required including booking hotels and making travel arrangement.
Point of contact between executives, line managers & top management.

Fatima Adel