Diligent. Detail focused. Reliable. A solution oriented IT professional who benefits from extensive knowledge of various computer operating systems, applications and hardware, honed through the performance of numerous diverse support roles. Excels in profession of 1st and 2nd line support; liaising directly with external customers and internal colleagues of all disciplines in a positive problem solving skills required to investigate and resolve queries swiftly; prioritizing a complex workload effectively and ensuring strict deadlines are adhered to at all times. A flexible and adaptable individual who works efficiency with minimum supervision and guidance.