Nada Fadlalla
IT Support
Languages: Native Arabic & Fluent English
Installation, Upgrades, Communication
Team working, Customer service
Troubleshooting, First point of contact
Available driving license
United Arab Emirates
Professional Status
Available soon
Available
About Me
Diligent. Detail focused. Reliable. A solution oriented IT professional who benefits from extensive knowledge of various computer operating systems, applications and hardware, honed through the performance of numerous diverse support roles.
Excels in profession of 1st and 2nd line support; liaising directly with external customers and internal colleagues of all disciplines in a positive problem solving skills required to investigate and resolve queries swiftly; prioritizing a complex workload effectively and ensuring strict deadlines are adhered to at all times. A flexible and adaptable individual who works efficiency with minimum supervision and guidance.
Excels in profession of 1st and 2nd line support; liaising directly with external customers and internal colleagues of all disciplines in a positive problem solving skills required to investigate and resolve queries swiftly; prioritizing a complex workload effectively and ensuring strict deadlines are adhered to at all times. A flexible and adaptable individual who works efficiency with minimum supervision and guidance.
- Fast learner
- Highly dependable
- Excellent attention to detail
- Outstanding social skills
- Composed, innovative and creative.
- Good team member and team leader
- Self- Learner
- Performs well under pressure
- Maintain company and client information through files and online databases
- Good analytical capabilities and problem-solving skills.
- Ordering Supplies: ensure that an office has the proper materials to maintain efficiency.
- Equipment Management: Office equipment, ranging from fax machines to copiers.
