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Etienne
Papassin
Technical specialist
Home
Experiences
Education
Skills
Interests
Download my PDF resume
31 years old
Driving License
Contact me
Professional Status
Co-op
Available
About Me
I have received a degree in International Trade with work experience in Europe an Africa. My goal is to join a multinational company where I can utilize my skills in call center and business development.
Resume created on DoYouBuzz
Experiences
Technical specialist
Apple
Since January 2019
Full-time
Toronto
Canada
Apple care iOS T1 specialist
Apple
April 2018 to January 2019
Full-time
Cork
Ireland
MacOS and iOS expertise
working in European Apple headquarter
Chief Entertainment Officer
Once in Cape Town
October 2017 to February 2018
Manage customer activities, welcoming customers
Export Sales Assistant
Jurine
September 2016 to September 2017
Apprenticeship
Saint Etienne
France
Export department client portfolio management
Established new international connections
International trade fairs: Equip'Hotel 2016 (Paris), Sirha 2017 (Lyon)
Customer Relationship Management
Spartoo
April 2016 to July 2016
Full-time
Grenoble
France
Respond to customer's inquiries
Solved customer issues
Remote Help-Desk support
Teleperformance
August 2015 to January 2016
Full-time
Lisbon
Portugal
Support to customers and dealers
Participated in an international team with English and French speakers
Produced reports in English for customer follow-up
Learn more
European Voluntary Service
Gaïa Fondation
September 2014 to December 2014
Volunteer Work
Ghajn Tuffieha Bay
Malta
Health Insurance Advisor
MutuelledeFrancePlus
July 2012 to August 2014
Apprenticeship
Echirolles
France
Produced follow-up client portfolios & Prospecting management
Education
Bachelor's Degree in international trade
IUT Saint Etienne
September 2016 to September 2017
Specialty in the expansion of small- and medium-sized businesses
Work-linked training
HND Insurance
C.F.P Les Charmilles - St Martin d'Hères
September 2012 to August 2014
Work-linked training
Skills
Language
English
Good
Spanish
Notions
I.T
Microsoft Office (Word, Excel, Powerpoint)
Good
SalesForce (CRM Software)
CRM (Sales force)
Advanced
Go To Assist (remote customer support software)
Logiciel d'assistance à distance
Advanced
Ilog
Advanced
Gather
Advanced
Interests
Travel
Malte (4 months work)
Portugal (7 months work and travel)
Espagne (3 weeks travel)
South Africa (5 months work and travel)
Indonesia (1 month travel)
Ireland
Sports
Handball player (15 years)
Interest in team sports
Level 1 diving (France)
Multimedia
Fascination for new technology
Travel photography
