Ervin Locklear
Health Administrator
Professional Status
Employed
Open to opportunities
About Me
I am a career healthcare professional, progressing from physician extender through medical social worker and now Certified Healthcare Executive (Fellow, American College of Healthcare Executives). Breadth of experience offers value and a unique perspective. Talent for collaboration and leadership produced results in multi-site physician practices, academic medical centers, and the military healthcare system. My expertise is operations, particularly in project initiatives, addressing critical assessments/process improvement, and organizations in transition. Identifying and seeking administrator opportunity with a respected, innovative, and growing health service provider responding to current issues and concerns facing companies, institutions, and healthcare systems.
Health Services Administrator
United States Air Force (USAF)
January 1990
to September 2005
- Led award-winning programs in ambulatory services, regional hospitals, and headquarters operations. Developed and executed $3-$7M start-up and operational budgets.
- Air Force-directed review of customer satisfaction; earned Team Excellence Award.
- Earned TRICARE annual customer satisfaction award with program implementation in Turkey.
- 1st administrator of Air Force Medical Service’s international health education and training institute.
- Doubled staff in 10 months, including recruitment and selection of 128 subject matter experts.
- Short-notice instructor for Quality Management, Developing Effective Marketing Communications and Strategies, and Human Resource Management to meet Mauritius mission.
- Chaired planning for first international HIV/AIDS conference; contracted venue, coordinated program, and recruited 25 speakers for 53 attendees from 21 countries.
- Directed education/training in largest Air Force medical group with five medical residencies, 10 Phase II programs and Continuing Medical Education for 1,500 professionals. Administered Clinical Research Laboratory and Department of Military Medicine.
- Earned first five-year institutional National Council for Graduate Medical Education accreditation; full Accreditation with Commendation for Internal Medicine and Surgery.
- Enforced timelines to tackle 85 discrepancies for JCAHO; achieved “Outstanding” results.
- Led staff of 17 military and civilians, directing managed care operations at regional hospital serving 320 staff and 6,500 beneficiaries.
- Spearheaded TRICARE Europe implementation throughout Republic of Turkey, Cyprus, Syria, Israel, and Lebanon; attained 96% enrollment of eligible members.
- Supervised installation and training of Composite Health Care System software; automated registration and tracking of appointment scheduling for ambulatory clinic.
- Analyzed patient referrals to negotiate discount, saving 15% in heavily used specialty referral.
