Experience — Erin Bohmiller

Experiences

Support President in overseeing all board activities to create an engaging programme of activities and sustain smooth club operations

Organised various alumni and corporate events for home and exchange HKUST CEMS students by liaising with HKUST career centre and CEMS staff

Executed all front desk administration by processing daily transactions, maintaining office equipment, and coordinating with Insurance Manager to guarantee on-time payment from 10+ insurance companies
Interacted daily with 60+ patients while working with office staff to assure high customer satisfaction
Identified practice weaknesses and created plan to improve business efficiency and weekly patient capacity
Coordinated hiring process for new office staff from listing position to recommending in-person interviews

Guided 120 students through secondary school exchange years in Ireland from acceptance until programme completion
Liaised between organisational foreign office staff in 9 countries, on the ground Irish staff, and students throughout Ireland to ensure student success and complete customer satisfaction throughout the year

Acted as a linguistic and cultural ambassador by teaching fifteen English classes each week in three public French primary schools

Planned and executed 20 marketing events and acted as an on-site representative
Assisted in the development, production, and proofing of marketing materials
Engaged in market research focusing on competitors’ offers and tactics
Analysed 5+ years of historical sales trends in order to apply learnings to future marketing strategies

During the summers of 2013, 2014, and 2014: supported international customer service by managing orders in the Oracle system
Expanded my interpersonal skills while communicating with 20+ international customers regarding current and past orders as well as all levels of management within the company

Erin Bohmiller