Buse Yuksel
SPS Associate
Professional Status
Employed
Available
About Me
Birth Date: 17/04/1991
Driver Licence: B
Driver Licence: B
Selling Partner Support Associate
Amazon
Since March 2018
- Vendor Financial Operations Team member
- Being an initial contact for Vendors for their Account Management and Technical issues
- Helping the Vendor for Financial Issues, Purchase Order Management, Shipments, Catalog and Products’ Updates
- Was part of a team who is in close contact with the vendors for creating the first POs for Amazon.com.tr
- Analyze receivable discrepancy (Commercial agreements, Vendor returns etc.) and fix issues
- Respond to AP/AR related inquiries by phone or email with strong focus on Vendor experience and education;
Marketing and Customer Relations Specialist
The Big Bus Company
September 2015
to March 2018
- Develop strong and trusted relationship with customers
- Assist technical and marketing teams in developing marketing materials and proposals.
- Attend and conduct project status and review meeting with customers.
- Handle customer contacts as an input to driving defect elimination via multiple contact channels (phone, chat, and email) and business types
- Listen closely to customers: understand, paraphrase, and prioritize customer needs, then provide appropriate solutions.
- Bring the voice of the customers to business leaders in a way that has a direct and immediate impact on the business
