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Buse Yuksel

SPS Associate

Buse Yuksel
Professional Status
Employed
Available
About Me
Birth Date: 17/04/1991
Driver Licence: B
Resume created on DoYouBuzz

Selling Partner Support Associate

Amazon
Since March 2018
  • Vendor Financial Operations Team member
  • Being an initial contact for Vendors for their Account Management and Technical issues
  • Helping the Vendor for Financial Issues, Purchase Order Management, Shipments, Catalog and Products’ Updates
  • Was part of a team who is in close contact with the vendors for creating the first POs for Amazon.com.tr
  • Analyze receivable discrepancy (Commercial agreements, Vendor returns etc.) and fix issues
  • Respond to AP/AR related inquiries by phone or email with strong focus on Vendor experience and education;

Marketing and Customer Relations Specialist

The Big Bus Company
September 2015 to March 2018
  • Develop strong and trusted relationship with customers
  • Assist technical and marketing teams in developing marketing materials and proposals.
  • Attend and conduct project status and review meeting with customers.
  • Handle customer contacts as an input to driving defect elimination via multiple contact channels (phone, chat, and email) and business types
  • Listen closely to customers: understand, paraphrase, and prioritize customer needs, then provide appropriate solutions.
  • Bring the voice of the customers to business leaders in a way that has a direct and immediate impact on the business

Master of Business Administration

Istanbul University

September 2017 to June 2019
Marketing & Sales Track

Bachelor's Degree

University of Portsmouth

September 2014 to June 2015
International Trade and Business Communication

Bachelor's Degree

Istanbul University

September 2009 to June 2011
International Trade
  • Turkish
    Expert
  • English
    Advanced