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Buse
Yuksel
SPS Associate
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Experiences
Education
Skills
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Professional Status
Employed
Available
About Me
Birth Date: 17/04/1991
Driver Licence: B
Resume created on DoYouBuzz
Experiences
Selling Partner Support Associate
Amazon
Since March 2018
Vendor Financial Operations Team member
Being an initial contact for Vendors for their Account Management and Technical issues
Helping the Vendor for Financial Issues, Purchase Order Management, Shipments, Catalog and Products’ Updates
Was part of a team who is in close contact with the vendors for creating the first POs for Amazon.com.tr
Analyze receivable discrepancy (Commercial agreements, Vendor returns etc.) and fix issues
Respond to AP/AR related inquiries by phone or email with strong focus on Vendor experience and education;
Marketing and Customer Relations Specialist
The Big Bus Company
September 2015 to March 2018
Develop strong and trusted relationship with customers
Assist technical and marketing teams in developing marketing materials and proposals.
Attend and conduct project status and review meeting with customers.
Handle customer contacts as an input to driving defect elimination via multiple contact channels (phone, chat, and email) and business types
Listen closely to customers: understand, paraphrase, and prioritize customer needs, then provide appropriate solutions.
Bring the voice of the customers to business leaders in a way that has a direct and immediate impact on the business
Education
Master of Business Administration
Istanbul University
September 2017 to June 2019
Marketing & Sales Track
Bachelor's Degree
University of Portsmouth
September 2014 to June 2015
International Trade and Business Communication
Bachelor's Degree
Istanbul University
September 2009 to June 2011
International Trade
Skills
Language
Turkish
Expert
English
Advanced