Manager of the whole development team, including R&D, Packaging, QA and Technical Support (around 50 persons in Paris and Montréal).
Mission: Improve communication with the rest of the company. Significantly improve the accuracy of committed delivery dates and the contents of the deliveries. Move the current development methods closer to CMMi standards.
Achievements: Set up a comprehensive cross-department process. Today the state of progress of all projects is tracked and middle management is encouraged to commit to reliable dates. All R&D deliveries are reliable, i.e. dates and contents.
Member of the Orsyp Management comity where strategic decisions of the Orsyp Group are taken. Initiator of the re-organization of the Professional Services Division, result: 12% cost reduction while 22% increase of revenue.
Manager of a Business Unit of 12 engineers to re-enforce local Service structures.
Target FY04 of 4.8M€: 3.8M€ achieved.
Target FY05 of 7 M€: 6.5M€ achieved.
Target FY06 of 12 M€: 11.5M€ achieved.
Mission: Development of a “Professional Services” team to bring rapid growth of revenue in all Orsyp subsidiaries. Responsibility in all countries for service revenue, delivery and customer satisfaction. Team more specially oriented towards complex and strategic projects.
Manager of the Italian subsidiary, and a team of 12 people (Sales, Technical and Administrative)
Target of 1.8M€: 1.8M€ achieved and 43% cost reduction over a 12 month period
Mission: Return to profitability of the Italian subsidiary, team re-organization, and local skill development in relation with the international structure of the Orsyp Group, strong relationship building with Italian Media.
