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Emilia Szymanek

Senior Business Process Analyst & Functional Lead at Lufthansa Global Business Services

Emilia Szymanek
38 years old
Poland
Professional Status
Employed
Available
Resume created on DoYouBuzz
  • representing Krakow HR OPS in an international project
  • defining requirements for new HR application based on OPS needs an management strategy
  • participation in all phases of implementing new HR app (business needs defining, team specifics analysis, preparing documentation, selecting vendor – RFP process, negotiations with business partner, implementation)
  • contact with developers/implementation partners
  • taking part in project workshops mainly in Germany
  • creating & conducting UAT scenarios. Key Test Users assigning from HR areas
  • interacting with HR OPS, Business Process Analysts, Operational Excellence and other involved departments in German and English language
  • providing data for HR application set up according to developers’ standards and business needs
  • leading a german speaking HR service team
  • monitoring and dispatching workload according to SLA
  • resource planning, recruiting
  • Clients escalations handling
  • building lasting positive relationships with Clients
  • assuring positive KPI results
  • quality assurance controlling
  • knowledge transfer supervision
  • employee evaluation & motivation
  • problem solving & escalation to higher company level parties
  • internal administrative maintenance and time evaluation management of the team
  • generating and preparing reports for the supervisor or business partner
  • SAP HR Germany expert knowledge support
  • daily contact and cooperation with clients' HR departments, HRBPs, Process Management Technical, Reporting and BPA Teams
  • participation in continuous improvement projects
  • transition supervisor
  • business trips to Germany
  • resource planning, recruiting, evaluation and motivating the team members
  • problem solving and escalation to higher company level parties
  • coordinating team activities
  • internal aministrative maintenance and time evaluation management of the team
  • generating and preparing reports for the supervisor
  • SAP HR and Austrian/Swiss payroll and HR expert knowledge support
  • contact with project business partners, HR departments, technical team and escalation points in German and English language
  • close cooperation with the Swiss and Austrian offices
  • global and project improvements implementation
  • transition supervisor
  • coordinating team activities
  • SAP HR and Austrian/Swiss payroll and HR expert knowledge support
  • Internal administrative maintenance and time evaluation management of the team
  • generating and preparing reports for the supervisor
  • close cooperation with the Swiss and Austrian offices
  • transition supervisor
  • preparing and run all payroll activities according to the payroll calendar
  • entering complex data into SAP HR
  • generating reports for the clients and Swiss, Austrian authorities
  • preparing various calculations
  • providing trainings for new hires
  • taking part in Swiss project transitions' (knowledge and activities transfer)
  • foreign business trips as transition member
  • contact with employees, HR departments, authorities in German and technical teams in English language
  • entering complex data into SAP HR
  • generating reports for the clients and German authorities
  • preparing calculations and various certificates related to long term absences of employees
  • providing trainings for new hires
  • taking part in project transitions' from the German office (knowledge and activities transfer)
  • foreign business trips as transition member
  • contact with employees, HR departments, authorities in German and technical teams in English language
  • entering personal, payroll related, time, organizational data in SAP HR
  • preparing reports for the client
  • answering email and call requests in German
  • contacting with the German team and technical team in Spain in english