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ALEX
A
Business Management
Driving License
Vancouver Canada
Employed
Available
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Resume created on DoYouBuzz
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Experiences
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Experiences
Customer Service / Cashier
Tim Hortons
Since October 2017
Took customers' orders
General housekeeping duties.
Assembled and prepare orders
Greeted customers and took their orders
Forwarded the orders
Collected and processed payments in cash and through credit cards
Prepared food and baking
write on & write off the qty used or wasted
Freight Coordinator / Customer Services Representative
Global Containers Shipping
October 2016 to October 2017
Tracked customer cargo, and follow up.
Handled export/import booking request.
Prepared export shipping documents.
Checked the require documents are available
Followed up with shipping line for loading on vessel / ship
Coordinated with international freight forwarder for quoting &booking.
Arranged transportation for loading/off loading activities according to requirement
Examined various documents (invoice, B/L, packing-list, and shipping statements).
emailed customer the pre-alert & arrival notification to clients.
Updated clients with their cargo status.
Answered customer calls and assist with their inquiries.
Reported: shipment, profit/expense, and closed the file.
Logistics Coordinator / Customer Service Rep
Abbott Vascular
March 2016 to March 2017
Dealt directly with customers either by telephone, electronically face to face
Respond promptly to customer inquiries
Obtained / Evaluated all relevant information to handle product and service inquiries
Provided pricing / delivery information
Set up new customer accounts
Processed order requests
kept record of customer transactions
Recorded details of inquiries / comments
Communicated and coordinated with internal departments
Customer Service / Cashier
Tim Hortons
November 2015 to January 2016
Nanaimo
Canada
Took customers' orders
Served customers at counters or drive thru windows
Stocked refrigerators
General housekeeping duties.
Assembled and prepare orders
General housekeeping duties.
Received cash payment for purchased items and returned correct amount
Retail Customer Service Associate
7-Eleven
April 2015 to July 2015
Provided prompt, efficient and courteous customer service
Maintained a clean, customer friendly environment in the store
Ringed customer sales on an electronic cash register
Received cash from customers and give correct change
Forecasted, order and stock merchandise
Volunteered Services
MOSAIC
September 2011 to December 2011
Set up the events room / Dinning room
Took the guest registration
Answered visitor questions regards events information
Welcomed guest,
Customer Service Representative
MEDI-SERV midical supply & services Co.Ltd
March 2005 to September 2009
Part-time
Riyadh
Saudi Arabia
Effectively managed sales order request
Generated sales invoice
Identified and assessed customers’ needs
Builded sustainable relationships of trust through open and interactive communication
Provided accurate, valid and complete information by using the right methods/tools
Kept records of customer interactions, process customer accounts and file documents