Customer Service / Cashier
Tim Hortons
Since October 2017
- Took customers' orders
General housekeeping duties. - Assembled and prepare orders
- Greeted customers and took their orders
- Forwarded the orders
- Collected and processed payments in cash and through credit cards
- Prepared food and baking
- write on & write off the qty used or wasted
Freight Coordinator / Customer Services Representative
Global Containers Shipping
October 2016
to October 2017
- Tracked customer cargo, and follow up.
- Handled export/import booking request.
- Prepared export shipping documents.
- Checked the require documents are available
- Followed up with shipping line for loading on vessel / ship
- Coordinated with international freight forwarder for quoting &booking.
- Arranged transportation for loading/off loading activities according to requirement
- Examined various documents (invoice, B/L, packing-list, and shipping statements).
- emailed customer the pre-alert & arrival notification to clients.
- Updated clients with their cargo status.
- Answered customer calls and assist with their inquiries.
- Reported: shipment, profit/expense, and closed the file.
Logistics Coordinator / Customer Service Rep
Abbott Vascular
March 2016
to March 2017
- Dealt directly with customers either by telephone, electronically face to face
- Respond promptly to customer inquiries
- Obtained / Evaluated all relevant information to handle product and service inquiries
- Provided pricing / delivery information
- Set up new customer accounts
- Processed order requests
- kept record of customer transactions
- Recorded details of inquiries / comments
- Communicated and coordinated with internal departments
Customer Service / Cashier
Tim Hortons
November 2015
to January 2016
Nanaimo
Canada
- Took customers' orders
- Served customers at counters or drive thru windows
- Stocked refrigerators
- General housekeeping duties.
- Assembled and prepare orders
- General housekeeping duties.
- Received cash payment for purchased items and returned correct amount
Retail Customer Service Associate
7-Eleven
April 2015
to July 2015
- Provided prompt, efficient and courteous customer service
- Maintained a clean, customer friendly environment in the store
- Ringed customer sales on an electronic cash register
- Received cash from customers and give correct change
- Forecasted, order and stock merchandise
Volunteered Services
MOSAIC
September 2011
to December 2011
- Set up the events room / Dinning room
- Took the guest registration
- Answered visitor questions regards events information
- Welcomed guest,
Customer Service Representative
MEDI-SERV midical supply & services Co.Ltd
March 2005
to September 2009
Part-time
Riyadh
Saudi Arabia
- Effectively managed sales order request
- Generated sales invoice
- Identified and assessed customers’ needs
- Builded sustainable relationships of trust through open and interactive communication
- Provided accurate, valid and complete information by using the right methods/tools
- Kept records of customer interactions, process customer accounts and file documents
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Well Organized
Expert
-
Responsible & Flexible
Expert
-
Attention to detail and accuracy
Expert
-
Data collection and ordering
Expert
-
Customer service orientation
Expert
-
Adaptability
Expert
-
Initiative
Expert
-
Stress tolerance
Expert
-
Microsoft Office
Expert
-
Social media marketing
Expert
-
Web Content Management
Expert
-
Arabic
Expert
-
English
Expert
Major focuses on the interaction between global affairs and the
functional domain of the enterprise from an international
perspective.The core curriculum includes International Business
strategy, marketing, finance,human resource management, and
sustainable development.
functional domain of the enterprise from an international
perspective.The core curriculum includes International Business
strategy, marketing, finance,human resource management, and
sustainable development.
Associate Degree of Technology
College of Technology. Alkharj, Saudi Arabia
September 2005
to May 2007
Major focus on how information and computing systems support
business, research, and communications needs. Instruction ranges
from the basics of computer hardware to the complex relationship
between humans and computers.
business, research, and communications needs. Instruction ranges
from the basics of computer hardware to the complex relationship
between humans and computers.
