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Elwalid Osman

Trainer/ Network Engineer

Elwalid Osman
44 years old
Driving License
Sudan
Professional Status
Employed
Available
About Me
A system & network engineer with over 18 years experience recognized for taking a leadership role in support of top management. I used technical and interpersonal skills to enhance organizational efficiencies and operations
Resume created on DoYouBuzz
Experiences
  • Installation, support and maintainance of server hardware and software infrastructures.
  • Email management and protection agains spam and viruses.
  • Setting up user accounts and access permissions.
  • Monitoring of network usage.
  • Providing solutions for IT problems to business and managements.
  • Providing training and technical support for IT users with different levels of knowledge andcompetence.
  • supervising staff members, such as help desk technicians.
  • Working effeciently with other departments and organisations, and collaborating with other IT staff members.
  • Planning and implementation of up-to-date IT developments and undertaking project work.

salesclerk - IT Technician - Network Engineer

Almohtareef for Computer Services
June 2009 to March 2016
Part-time
Sirte
Libya
  • Sales of the products with the assistance to the customers of all sects of life i.e. from individuals to the large scale companies, to purchase the appropriate products that best fit their needs and according to their budget.
  • Assistance to all kind of customers i.e. Personal, Home Offices, Small Businesses & Large Scale Commercial Setups, for the selection of the office products & equipment, in terms of quality and performance for that proves more productive and profitable for them.
  • Providing wired and wireless solutions for home users and network services companies.
  • Installation of wired and wireless networks with point-to-point & point to multipoint solutions by integrating all kind of devices of the leading network solution provider brands e.g. TP-LINK, D-LINK, B-LINK and UBIQUITI, etc.
  • Installation and programming of the network distribution platform & Wifi Hotspot equipment such as Mikrotik with its complete product range, that are suitable for the customers of all calibers.
  • Hardware & Software Maintenance for all types of Laptops, Desktops, Office Equipment as well as Point of Sales a other Commercial Devices. colleagues
  • Completed the installation of a full mesh network to Head Office and connected all main sections: the store, the gate, the workshop and labors accommodation to a wireless network.
  • Managed the maintenance and installation of Phoenix accounting software link between the Accounts department, the store and the workshop.
  • Completed Server installation (Dell server + Microsoft server 2012) and an Internet connection via satellite and MikroTik router.
  • Managed installing Antivirus with updates.
  • Developed training materials for A+ course and trained the IT Students.
  • Trained IT staff on hardware maintenance and repairing faults.
  • Developed the File System for IT department and trained the Archives team on the usage of the system .
  • Supervised and prepared the admission applications and setting placement tests for the new hires in the IT department and the Computer college.
  • Installing cabinets.
  • Installing internal components :Server,Hard disk array,LAN Switch ,Router,KVM/LCD switcher,fan boxes in service subracks.
  • Installing network components :cables,box ,facepleat,power cables and protection.
  • Instaling peripherals ,Hardware installation check.

IT Technician

Project Department of Sirte Town People's Committee of Housing Properties and Environment.(PCHPE).
August 2003 to August 2004
Full-time
Sirte
Libya
  • Creates and teaches courses on information systems, computing and technology.
  • Works with more technical staff such as web developers and programmers.
  • Writes appropriate documentation and course notes for all courses offered.
  • Produces training materials and teaches the system’s end users how to use the software.