Elwalid Osman

Resume created on DoYouBuzz

Experiences

Installation, support and maintainance of server hardware and software infrastructures.
Email management and protection agains spam and viruses.
Setting up user accounts and access permissions.
Monitoring of network usage.
Providing solutions for IT problems to business and managements.
Providing training and technical support for IT users with different levels of knowledge andcompetence.
supervising staff members, such as help desk technicians.
Working effeciently with other departments and organisations, and collaborating with other IT staff members.
Planning and implementation of up-to-date IT developments and undertaking project work.

Sales of the products with the assistance to the customers of all sects of life i.e. from individuals to the large scale companies, to purchase the appropriate products that best fit their needs and according to their budget.
Assistance to all kind of customers i.e. Personal, Home Offices, Small Businesses & Large Scale Commercial Setups, for the selection of the office products & equipment, in terms of quality and performance for that proves more productive and profitable for them.
Providing wired and wireless solutions for home users and network services companies.
Installation of wired and wireless networks with point-to-point & point to multipoint solutions by integrating all kind of devices of the leading network solution provider brands e.g. TP-LINK, D-LINK, B-LINK and UBIQUITI, etc.
Installation and programming of the network distribution platform & Wifi Hotspot equipment such as Mikrotik with its complete product range, that are suitable for the customers of all calibers.
Hardware & Software Maintenance for all types of Laptops, Desktops, Office Equipment as well as Point of Sales a other Commercial Devices. colleagues

Completed the installation of a full mesh network to Head Office and connected all main sections: the store, the gate, the workshop and labors accommodation to a wireless network.
Managed the maintenance and installation of Phoenix accounting software link between the Accounts department, the store and the workshop.
Completed Server installation (Dell server + Microsoft server 2012) and an Internet connection via satellite and MikroTik router.
Managed installing Antivirus with updates.

Developed training materials for A+ course and trained the IT Students.
Trained IT staff on hardware maintenance and repairing faults.
Developed the File System for IT department and trained the Archives team on the usage of the system .
Supervised and prepared the admission applications and setting placement tests for the new hires in the IT department and the Computer college.

Bilfinger & Berger for Civil Division – Libya Branch

August 2004 to October 2006

Full-time

Sirte

Libya

Installing cabinets.
Installing internal components :Server,Hard disk array,LAN Switch ,Router,KVM/LCD switcher,fan boxes in service subracks.
Installing network components :cables,box ,facepleat,power cables and protection.
Instaling peripherals ,Hardware installation check.

Creates and teaches courses on information systems, computing and technology.
Works with more technical staff such as web developers and programmers.
Writes appropriate documentation and course notes for all courses offered.
Produces training materials and teaches the system’s end users how to use the software.

Skills

Trainer/ Network Engineer