Key performance indicators setting up on complaints and weekly follow-up
Project assistance: shipment tracking IT solutions implementation
Management and follow-up on complaints in relation with customers, sub-contractors and branches
Supplier liaison - Sales development
QUALI-TORC
January 2014
to 2015
Full-time
Janzé
France
Sourcing; Calls for tenders; assessment of tenders; negociation, purchasing targets follow-up; data sheets translation
Technical support to the sales team; training organisation; sales policies application (competitive monitoring; price lists publication); prospects research
Customer Service Representative - aerospace industry
3P - Performance Plastics Products
February 2013
to October 2013
Full-time
Clichy
France
Sales order processing; customer relationship management; quotations submission; complaints follow-up; request for quotations administration on new products
Export department in the international warehouse: Logistic monitoring from the warehouse to the customers, organizing freight, preparing customs formalities and preparing export documents
Export assistant
Schweitzer Mauduit International Inc
April 2008
to September 2008
Part-time
Quimperlé
France
Sales order processing: Used to create and maintain customer sales orders and provide a means to administer policies related to credit processing and commissioning
Export documents raising: commercial invoice/ packing list/ certificate of origin/ insurance certificate/ inspection certificate/ Bill of lading/air way bill/ CMR/ Shipper export’s declaration
Sales development
Château Clos Haut Peyraguey
November 2006
to December 2006
Internship
Sauternes- Bommes
France
•Prospecting the Chinese market: finding importers in the Shangaï region to export with other producers of the Barsac and Sauternes areas/ maritime transport costs estimation •Preparation of open days: 3 days to receive the customers, present the wine, tasting description
Assistant in Marketing and logistics
Incalpaca TPX
May 2006
to July 2006
Internship
Arequipa
Peru
•Contacts with French suppliers: negotiation about the delivery dates •Follow-up of exports with the United States.
