Key performance indicators setting up on complaints and weekly follow-up
Project assistance: shipment tracking IT solutions implementation
Management and follow-up on complaints in relation with customers, sub-contractors and branches
Company Description
Road freight and logistics services provider
Supplier liaison - Sales development
QUALI-TORC
January 2014
to 2015
Full-time
Janzé
France
Sourcing; Calls for tenders; assessment of tenders; negociation, purchasing targets follow-up; data sheets translation
Technical support to the sales team; training organisation; sales policies application (competitive monitoring; price lists publication); prospects research
Customer Service Representative - aerospace industry
3P - Performance Plastics Products
February 2013
to October 2013
Full-time
Clichy
France
Sales order processing; customer relationship management; quotations submission; complaints follow-up; request for quotations administration on new products
Company Description
Fluoropolymer manufacturer with a wide range of products such as as tubing, molding, machined parts
Voltage converters manufacturer for the automotive industry, radio communication and marine market Range of products: AC-DC power supplies / DC-DC voltage converters / Battery chargers
Waitress
Brittany Ferries
June 2010
to September 2010
Part-time
St Malo
France
Working with english-speaking customers aboard the Bretagne
French teaching assistant
British council
October 2009
to May 2010
Part-time
Bournemouth
United Kingdom
French teaching assistant for two Primary Schools: Queen’s Park Junior, Malmesbury Park. Helping pronunciation and working with small groups
Export Logistics coordinator
Yves Rocher Group
March 2009
to September 2009
Part-time
La Gacilly
France
Export department in the international warehouse: Logistic monitoring from the warehouse to the customers, organizing freight, preparing customs formalities and preparing export documents
Company Description
Yves Rocher Group - The world leader in plant-based cosmetics
Export assistant
Schweitzer Mauduit International Inc
April 2008
to September 2008
Part-time
Quimperlé
France
Sales order processing: Used to create and maintain customer sales orders and provide a means to administer policies related to credit processing and commissioning
Export documents raising: commercial invoice/ packing list/ certificate of origin/ insurance certificate/ inspection certificate/ Bill of lading/air way bill/ CMR/ Shipper export’s declaration
Company Description
World’s largest supplier of fine papers to the Tobacco Industry
Sales development
Château Clos Haut Peyraguey
November 2006
to December 2006
Internship
Sauternes- Bommes
France
•Prospecting the Chinese market: finding importers in the Shangaï region to export with other producers of the Barsac and Sauternes areas/ maritime transport costs estimation •Preparation of open days: 3 days to receive the customers, present the wine, tasting description
Company Description
Sauternes Wine producer, first classified vintage of Sauternes
Assistant in Marketing and logistics
Incalpaca TPX
May 2006
to July 2006
Internship
Arequipa
Peru
•Contacts with French suppliers: negotiation about the delivery dates •Follow-up of exports with the United States.
Company Description
Textile industry – company about 1600 employees, which supplies Lacoste and Ralph Lauren
