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Elle
Stuart
HR & Payroll Consulting; looking for a position in which I can become a strategic consultant and coach to business leaders and employees on all HR matters.
Human Resources
Employee Relations
Employment Standards
Best Practices
Employed
Available
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Experiences
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Experiences
Human Resources Administrator
Sears Canada
2012 to 2013
Provided guidance, support, and advice to Sears’ employees, managers and HR Leads on benefits, HR policies, pension, and compensation.
Answered up to 50 in-bound calls per day, resolved employee inquiries and escalated matters to Tier 2 and other HR departments.
Received 3 Sears “WOW” awards for providing excellent service and exceeding employee expectations.
Logged each inbound call with clear details and information for faster resolution to Tier 2.
Administrative duties: mailed forms to employees and performed mail sorting.
Updated employee records on PeopleSoft.
Participated as a Health and Safety Representative; performed safety checks.
Company Description
A multinational retail company that spans across Canada, U.S. and, Mexico.