Hi everyone! Thank you for visiting my profile. I'm Elena - a passionate communicator who loves being challenged. I would describe myself as a high-energy individual, driven, quick learner, disciplined, and a very (but very much) down-to-earth person.
I'm also detail-oriented and proactive expert with a background in the iGaming industry, currently transitioning into Product Management. I bring hands-on experience in cross-functional collaboration, Agile environments, and backlog grooming, along with a strong understanding of CMS and CRM systems. My current role involves managing large-scale data operations, coordinating product launches, and maintaining compliance across multiple English-speaking markets. I'm passionate about creating user-centric digital products, and I thrive in fast-paced, remote-first teams.
Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Act as a primary point of reference and business consultant for assigned partners through email, phone, online presentations and in-person meetings
Communicate with partners and clients at a senior level to resolve issues and inquiries
Adhere to the highest professional standards while managing partners’ accounts
Collaborate with the Sales team to onboard and integrate new partners, develop existing relationships
Manage projects within client relationships, carry out client goals while meeting company goals
Promote high-quality sales, supply and customer service processes
Monitor and analyze customer’s usage of our product
Collect and analyze data to learn more about partners’ behavior
Forecasts and tracks client account metrics
Gain solid knowledge of competitors
Working in Jira
Company Description
BtoBet, part of Neogames group, is a leading B2B provider of sports betting software, solutions and services to leading Tier 1 operators and newer brands.
