Elena Gómez Trujillo
Account Executive
46 years old
Driving License
Leicester (LE4 0BE) United Kingdom
Professional Status
Employed
Available
About Me
I am professional, diligent, positive, organised, reliable and friendly. I have excellent communication and interpersonal skills, and I enjoy working as part of a team and alone. I am also IT proficient, numerate, and fluent in Spanish and English, with considerable experience of working in a variety of fields. I would like to find a new project that allows me to earn achievements within a company, contributing my professional experience, attitude and values, always looking to improve in all the activities carried out.
Mock Shop Stock Controller
Search Consultancy
Since August 2014
Enderby
United Kingdom
- Controlling Stock
- Receiving the bulk delivery of new merchandise.
- Assisting visual merchandisers to plan store layouts to promote key lines.
- Adhering to all store uniform and physical appearance policies.
- Sorting and distributing merchandise to various locations throughout the store to create equal spacing.
- Rotating products onto shelves from back room inventories making sure that shelves are not overstocked or understocked.
- Performing all tasks in a safe manner consistent with the highest standards.
- Maintaining product displays.
- Identifying replenishment needs.
- Spinning labels and straightening package graphics.
- Performing other miscellaneous duties as assigned.
Account Executive
Wunderman
2012
to 2013
Madrid
Spain
- Coordinating advertising campaigns and web projects, ensuring they were completed on time and within budget.
- Meeting with clients to analyse their needs and objectives, identifying their advertising requirements and presenting them with a range of solutions and packages.
- Attending and making contributions to campaign briefings.
- Presenting campaign ideas and costings to clients.
- Keeping in contact with the client at all stages of a campaign. Negotiating time-scales and budgets.
- Sending out follow-up emails.
- Handling budgets, managing campaign costs and invoicing clients.
- Liaising with the editorial, UX, programming and creative teams.
- Using the internet and social media for marketing purposes.
Account Executive
Publicis Modem
2009
to 2012
Madrid
Spain
- Assisting with the coordination of web projects.
- Meeting regularly with clients.
- Liaising with the programming and creative teams.
- Using the internet and social media for marketing purposes.
- Billing and invoicing clients; keeping accurate records; reporting regularly to senior management.
Account Assistant
CP Proximity
June 2009
to August 2009
Madrid
Spain
- Supporting the senior marketing executives in all aspects of their work.
- Contributing ideas to various projects.
- Writing reports, presentations and similar documents.
- Handling phone calls and e-mails and liaising with purveyors.
- Maintaining the marketing database.
Call Centre Operator
Línea Directa Asistencia
2007
to 2010
Pozuelo de Alarcón
Spain
- Dealing with customers’ queries, requests, orders and complaints.
- Offering customers alternatives and up-selling.
- Making recommendations to senior management, to improve customer service.
- Meeting daily targets.
- Training, monitoring and supervising junior and new staff.
Sales Assistant
United Colors of Benetton
2001
to 2006
Madrid
Spain
- Providing a positive customer experience and driving sales.
- Recommending additional products to customers.
- Till work and cash handling.
- Ensuring the shop floor was correctly replenished and kept tidy at all times.
- Helping with security and stock management.
Events Assistant
Several recruitment agencies
1997
to 2001
Madrid
Spain
- Providing information and demonstrations of new products and services in trade fairs, conferences, away days and product launches.
- Distributing promotional material and samples.
Setting up and maintenance of exhibition stands.
Bachelor Honours Degree in Advertising and Public Relations
Universidad Rey Juan Carlos
2004
to 2009
- Customer focused
- Understanding of both print and digital advertising platforms.
- Proficient computer skills.
- Communication skills.
- Highly motivated, flexible and proactive.
- Attention to detail.
- Spanish: native
- English: excellent
