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Ejaife Okoro

Service Delivery Manager

Professional Status
Employed
Available
About Me
I consider myself a solution enthusiast , product planner and a project manager. I always look to provide the simplest but robust solutions to complex problems.
I am a an IT enthusiast who is interested in digital security, financial inclusion with tech, IoT, Value Added Services and Big Data Technologies.
Lastly, I am not shy to smile, the energy it brings keeps me going.
Resume created on DoYouBuzz
  • SCREAM SWAP Project: Had a successful migration of millions of subscribers on various VAS and Data Product Offerings to a New Solution Based on SDP(Huawei) and UPC(technotree). This was maintained with continious improvement plans.
  • Sim Reg Project: Proposed a location based solution to help users identify the nearest sim registration point to facilitate subscriber recovery/win back.
  • SDP Service And Platform Optimization: Review and suggest requirements on the platform that can lead to better maintainability, increase revenue and platform efficiency. Plan, present and decide on requirement delivery prioritization and schedule
  • COSMIC Effort Estimation (New and Enhanced Services): I estimate software costs , lead the effort presentation and negotiation till PO closure.
  • Customer Management: Identify customers obvious and salient pain point and strategically manage their needs.
  • Feature Presentation: Share New and Enhanced Features to the high and middle-level stakeholders