Provision of social counselling and support to shelter program participants, with strong focus on facilitating and supporting positive relations between shelter program landlords and tenants and local communities.
Case Management for Syrian Refugees regarding the issuance of their Civil Documentation, Registration Processes, and their HLP Rights.
Advocating to other NGOs, community leaders, and local authorities when necessary.
Solving arising conflicts using collaborative dispute resolution methods.
Monitoring of the general context through regular field access and coordination to identify issues affecting refugees, hosts and inter-community relations.
Supervision of distribution for cash/NFIs for shelter program beneficiaries, when available.
