Edilio Canepa
Looking for a Graduate Program or a Full-time position
Growth Mindset
Flexible
Collaborative
Customer Obsessed
Analytical and Communicative
Professional Status
Nearing graduation
Available
About Me
Master in Management student with a strong passion for IT, and a background in Operations and Relationship Management.
Privileged to having worked with amazing people along my career (as a freelance, intern, and Operations Manager at Microsoft), I am now currently looking for a full-time job or a graduate program.
Quantitative in the methods, creative and energising, I positively contribute to my organisations with a well-rounded skillset and a structured approached I developed through years of Project Management and Scrum mastery in international, cross-cultural teams.
Privileged to having worked with amazing people along my career (as a freelance, intern, and Operations Manager at Microsoft), I am now currently looking for a full-time job or a graduate program.
Quantitative in the methods, creative and energising, I positively contribute to my organisations with a well-rounded skillset and a structured approached I developed through years of Project Management and Scrum mastery in international, cross-cultural teams.
Partners Operations Manager
Microsoft
September 2016
to August 2017
Dublin
Ireland
- Managed key SMB accounts and subsidiary sales operations for Italy and Portugal.
Italy achieved top EMEA sales performance in FY17H1. - Negotiated cross-organisational and regional deals with senior leadership exposure to book critical €1M+ additional orders.
- Created war-room initiatives across Sales, Operations BPO, Credit and Risk to streamline critical deals booking at month-end.
- Created and re-engineered processes to save approximately 800+ hours/year for FTEs and BPOs of worldwide operations.
- Analysed EMEA SME Partners’ credit behaviours and patterns to mitigate financial risks and credit-related holds.
- Reallocated 50% of the outsourced account management, driving €120k budget savings in FY18 for the department.
- Created new data-driven, automated communication tools to better reach partners and empower impaired readers.
- Created and managed the Job Exchange Program for interns. 95% satisfaction. 85% yield.
- Team Leader for Hour of Code, teaching kids in secondary school how to code
