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Nguyễn Văn Dũng

Nguyễn Văn Dũng

A travel, culture and cuisine lover.

Employed Open to opportunities
I love travelling, making new friends and playing sports. I am always willing to learn and looking for opportunities to improve myself better.
Resume created on DoYouBuzz

Assistant Sales Manager

Hanoi Little Town hotel
August 2015 to June 2016
Full-time
Ha Noi
Vietnam
  • To be a main actor in the Check in and Check out process and will be available to help the guests in any of their request.
  • Receiving and proceeding customer's reservation requests by phone or email.
  • Support hotel's owner in OTA channels
  • Providing necessary tourism information to guests.
  • Organizing and consulting tours for guests.
  • Following customers during their trip organized, making sure no mistakes.
  • Doing customer service and after sales.
  • Dealing with guest's complaints.