Profile Henk Jan Jansen, Doctor of Business Information Technology and a doctorate in business technology, touted as a professor of ICT. Many years of experience in the implementation of projects in the various IT systems, including security and cooperation. Implementation of the General Data Protection Regulation (GDPR). (Do as pre condition GPDR integration into all my projects)
• Results driven manager with 20+ years of experience in IT services. • Experience includes departmental leadership, operations management, IT program, product management and strategic business planning. • Primary IT skills, Mutual Budget Administration, Transfer Agency, Program Delivery and Customized Agreements. • Expertise in business workflow analysis, system development Lifecycle, application development and large-scale system implementations. • Innovative problem solver and critical thinker • Recognized for success in establishing excellent relationships with customers and business partners • Excellent analytical, consensus and presentation skills.
Career highlights: • IT operations, SAP and IT teams at several major companies in Germany in the past 2 years. • Demonstration of leadership at Vodafone Global appears from three official level promotions within two years. • Increase responsibility from six people, domestic, single industry to 180+ person dual-site operation, service and maintenance to multiple domestic and international internal partners and external customers. • Developed a strong, collaborative management team within Vodafone recognized for managing organizational goals, cooperation and meeting aggressive commitments.
Specialties: Business Development, Client / Server, Data Conversions, Customer Relationship Management, Data Warehousing, Data Delivery, Management, Leadership, Extranet, Job Costing, Staff Mentoring, Negotiation, Problem Solving, Quality Control, Supervision Staff, Systems Development, SDLC.
Agency needed to reverse rising costs and falling client satisfaction.
Led initiative, developing strategic plan and establishing Best Practices.
Follow up project (Gov. Saudi Arabia Jeddah - Dubai) Government Saudi Arabia Abu Dhabi (UAE) needed a new nationwide data center. Built new $75M datacenter operation expanded PMO. Assembled cross-functional team comprising staff, consultants and vendors to define needs and develop project plan. Led all phases from site selection, facilities design, hardware & software sourcing and installation to testing and launch. Brought project in on time and under budget. Directed the IT readiness of the new data center for Dubai Office for Technology at Executive Park.
Leveraged ITIL processes to reduce response/resolution time.
Generated $1.2M return on $75M program investment on systems and processes serving 100,000+ nationwide users.
Focused 1,200+ agency staff on quality, creating model for staff accountability.
Acted as PMO Director for Abu Dhabi, while building improved PMO capabilities and a new data center.