Profile Henk Jan Jansen, Doctor of Business Information Technology and a doctorate in business technology, touted as a professor of ICT. Many years of experience in the implementation of projects in the various IT systems, including security and cooperation. Implementation of the General Data Protection Regulation (GDPR). (Do as pre condition GPDR integration into all my projects)
• Results driven manager with 20+ years of experience in IT services. • Experience includes departmental leadership, operations management, IT program, product management and strategic business planning. • Primary IT skills, Mutual Budget Administration, Transfer Agency, Program Delivery and Customized Agreements. • Expertise in business workflow analysis, system development Lifecycle, application development and large-scale system implementations. • Innovative problem solver and critical thinker • Recognized for success in establishing excellent relationships with customers and business partners • Excellent analytical, consensus and presentation skills.
Career highlights: • IT operations, SAP and IT teams at several major companies in Germany in the past 2 years. • Demonstration of leadership at Vodafone Global appears from three official level promotions within two years. • Increase responsibility from six people, domestic, single industry to 180+ person dual-site operation, service and maintenance to multiple domestic and international internal partners and external customers. • Developed a strong, collaborative management team within Vodafone recognized for managing organizational goals, cooperation and meeting aggressive commitments.
Specialties: Business Development, Client / Server, Data Conversions, Customer Relationship Management, Data Warehousing, Data Delivery, Management, Leadership, Extranet, Job Costing, Staff Mentoring, Negotiation, Problem Solving, Quality Control, Supervision Staff, Systems Development, SDLC.
Responsible for 80 local and 290 global employees (SAP, DB and WEB) Support of Pre-Sales (Insurance, Public, Automotive)
Account optimization for ITIL base services as well as projects for WEB operation, SAP Basis, SAP special services (GUI, SolMan, Provisioning), Databases, Cognos, Informatics, ITSM, CMDB, WEBEAM, IDM, C2B, B2X, MQS, PIX-PIXH, Documentum, Websphere, EDI, Secure Transport, Deploy Director and Cross Functional for process and governance
• Account optimization
• Delivery Lead during pre sales (RFI and RFP)
• 100 mUSD+ Infrastructure Managed Service Contract in automotive industry
• Technologies re middle ware service for SAP, WEB, Databases, BI/BO, ITSM, CMDB, vehicle connectivity, MQ, Websphere, EDI, Secure Transport
• Delivery Lead during transition -in from incumbent - Setup of local delivery center München
• Recruitment of local talents
• Relocation of local delivery center
• In the role as Service Director did turnaround management
• Account stabilization
• Account improvement activities e.g. automation, optimization, financial health improvement
• Presales support in RFI/RFP for automotive, energy, public, transportation, insurance - Employee development
• Off shore data centre redesign (India)
• Management coaching
• Implementation of change management and Itil processen.