Disha Manocha
Business Analyst and Product Manager
Pune (411060) India
Professional Status
Available soon
Available
About Me
A Business Analyst and Product Manager with 5+ years of experience working on a spectrum of web and mobile applications. An Agile Scrum practitioner who propel to build products that are highly focused on the respected target audience. A professional, devoted to understanding the client's business sphere and finding the finest viable solution and implementing it, thereafter.
An assorted experience of working in services and product consulting start-up as well as a product start-up has been instrumental in developing the thought framework.
Love volunteering with NGOs to support the cause of child education and evangelising a citizen's social responsibilities like environment cleanliness and reduction of carbon footprint.
An assorted experience of working in services and product consulting start-up as well as a product start-up has been instrumental in developing the thought framework.
Love volunteering with NGOs to support the cause of child education and evangelising a citizen's social responsibilities like environment cleanliness and reduction of carbon footprint.
Product Manager
Serv'd Tech Pvt. Ltd.
April 2016
to October 2017
Pune
India
- A social impact FinTech start-up that aims at ‘organizing’ the unorganized workforce which includes millions of ‘unregistered’ workers in a typical Indian household – maids/ housekeepers, cooks, nannies, drivers and more and strives to include them financially in the economy of India.
Recognized us as one to the start-ups that have the potential to create an impact across a large number of households, a portfolio company of Caribou Digital's DFS Lab - a Bill and Melinda Gates-funded FinTech accelerator.
Read more about the Serv’d on -
The Economic Times: https://goo.gl/UM3TbZ
Forbes: https://goo.gl/Gbkqyi - Highlights
- Manoeuvred the product through different phases from
Ideation -> Validation -> MVP creation
- The only Indian start-up to be selected out of 400 by DFS Labs: Bill and Melinda Gates Foundation to participate in their boot camp
- Contributed to building the prototype that won us the $100,000 grant from Bill and Melinda Gates Foundation in 2016
- Manoeuvred the product through different phases from
- Ideation and Validation
- Requirements elicitation with key stakeholders
- Market research analysis for the untapped target segment
- Product market fit: Pervasiveness of the problem
- Technology market fit e.g. using different interfaces for two types of users at diverse ends of the technology spectrum
- Creating user flows, functional wireframes and static prototypes
- Prototype testing on the field with real users
- Gathering feedback through face to face interaction with users
- Requirements elicitation with key stakeholders
- Project Execution
- Creating product roadmap
- Requirement management of multiple internal and external stakeholders
- Release planning and management as per phases and sprints
- Product backlog grooming and prioritization
- Writing user stories and acceptance criteria
- Conducted user acceptance testing
- Present product demo to stakeholders and users for major releases
- Designing integration flows for third-party tools: Payment gateway, notifications, analytics, etc
- Creating product roadmap
- Operational Readiness
- Setting up processes for call centre operations
- Integrating multiple systems enabling the seamless flow of data through various touchpoints e.g. ticketing system, telephony services, etc
- Triggers and content for social media sharing
- Setting up processes for call centre operations
- Adoption and Strategy
- Built a model for credit rating engine for domestic staff
- Formulating various methods to extend the value proposition vertically and horizontally i.e. one-to-one, one-to-many
- Influencing strategy roadmap based on data collected in field activities
- Built a model for credit rating engine for domestic staff
- Miscellaneous
- Managing complete end-to-end recruitment of engineering team, from engaging an agency, formulating interview process, salary negotiations
- Managing complete end-to-end recruitment of engineering team, from engaging an agency, formulating interview process, salary negotiations
- Journey -
- Worked with the founders to ideate on the concept of financial inclusion for domestic staff in India, who currently do not even have a bank account. Worked to create a roadmap for an app that will enable raising invoices on the staff’s behalf that can be paid online and a salary statement can be generated for them which will serve as their income proof for financial institutions.
- Created a Lo-fi prototype to test the user acceptance of the application on the ground and collected feedback to incorporate in the development cycle to improvise on the design.
- Developed and launched the MVP through the activation campaign in collaboration with Lowe LINTAS and successfully onboard 1000 domestic staff members in a span of 20 days.
- Invited by DFS Labs - Bill and Melinda Gates Foundation in 2016 to participate in a product boot camp for FinTech Start-ups and won a grant of $100,000
- Expanded the product to include unorganized service staff e.g. newspaper vendors and milkman and made the product more scalable to enable more roles to be added in the future
- Set up the operations for consumers and service providers including a call center, ticketing system, and telephony services.
- Worked with the founders to ideate on the concept of financial inclusion for domestic staff in India, who currently do not even have a bank account. Worked to create a roadmap for an app that will enable raising invoices on the staff’s behalf that can be paid online and a salary statement can be generated for them which will serve as their income proof for financial institutions.
