Disha Manocha
Business Analyst and Product Manager
Pune (411060) India
Professional Status
Available soon
Available
About Me
A Business Analyst and Product Manager with 5+ years of experience working on a spectrum of web and mobile applications. An Agile Scrum practitioner who propel to build products that are highly focused on the respected target audience. A professional, devoted to understanding the client's business sphere and finding the finest viable solution and implementing it, thereafter.
An assorted experience of working in services and product consulting start-up as well as a product start-up has been instrumental in developing the thought framework.
Love volunteering with NGOs to support the cause of child education and evangelising a citizen's social responsibilities like environment cleanliness and reduction of carbon footprint.
An assorted experience of working in services and product consulting start-up as well as a product start-up has been instrumental in developing the thought framework.
Love volunteering with NGOs to support the cause of child education and evangelising a citizen's social responsibilities like environment cleanliness and reduction of carbon footprint.
Sr. Business Analyst
Webonise Lab
Since November 2017
Full-time
Pune
India
- Act as product owner and primary point of contact between the internal team and the client
- Perform analysis and enrich the requirements using wireframing, brainstorming, whiteboarding, etc. and helping design team with inputs for user experience enhancement
- Formulate requirements in the form of User Stories with clearly defined objective and acceptance criteria in Jira reducing verbal communication effort and increasing productivity of the team by 22%
- Act as the Scrum Master ensured that all Agile Scrum ceremonies are diligently practised. Led to on-time, in-budget delivery of the product.
- Managing scope changes within a Sprint / Release plan by facilitating impact analysis and considering modifications to the overall roadmap and release cycles
- Identify and communicate product risks to relevant stakeholders along with risk management strategies
- Manage and mentor Business Analysts and perform monthly reviews to ensure their and business' growth
- Client account management for enterprise businesses as well are start-ups, responsible for helping them grow their business in turn, growing our accounts
- Creating strategic consulting proposals for enterprise businesses and then measuring the impact of the solutions proposed
Product Manager
Serv'd Tech Pvt. Ltd.
April 2016
to October 2017
Pune
India
- A social impact FinTech start-up that aims at ‘organizing’ the unorganized workforce which includes millions of ‘unregistered’ workers in a typical Indian household – maids/ housekeepers, cooks, nannies, drivers and more and strives to include them financially in the economy of India.
Recognized us as one to the start-ups that have the potential to create an impact across a large number of households, a portfolio company of Caribou Digital's DFS Lab - a Bill and Melinda Gates-funded FinTech accelerator.
Read more about the Serv’d on -
The Economic Times: https://goo.gl/UM3TbZ
Forbes: https://goo.gl/Gbkqyi - Highlights
- Manoeuvred the product through different phases from
Ideation -> Validation -> MVP creation
- The only Indian start-up to be selected out of 400 by DFS Labs: Bill and Melinda Gates Foundation to participate in their boot camp
- Contributed to building the prototype that won us the $100,000 grant from Bill and Melinda Gates Foundation in 2016
- Manoeuvred the product through different phases from
- Ideation and Validation
- Requirements elicitation with key stakeholders
- Market research analysis for the untapped target segment
- Product market fit: Pervasiveness of the problem
- Technology market fit e.g. using different interfaces for two types of users at diverse ends of the technology spectrum
- Creating user flows, functional wireframes and static prototypes
- Prototype testing on the field with real users
- Gathering feedback through face to face interaction with users
- Requirements elicitation with key stakeholders
- Project Execution
- Creating product roadmap
- Requirement management of multiple internal and external stakeholders
- Release planning and management as per phases and sprints
- Product backlog grooming and prioritization
- Writing user stories and acceptance criteria
- Conducted user acceptance testing
- Present product demo to stakeholders and users for major releases
- Designing integration flows for third-party tools: Payment gateway, notifications, analytics, etc
- Creating product roadmap
- Operational Readiness
- Setting up processes for call centre operations
- Integrating multiple systems enabling the seamless flow of data through various touchpoints e.g. ticketing system, telephony services, etc
- Triggers and content for social media sharing
- Setting up processes for call centre operations
- Adoption and Strategy
- Built a model for credit rating engine for domestic staff
- Formulating various methods to extend the value proposition vertically and horizontally i.e. one-to-one, one-to-many
- Influencing strategy roadmap based on data collected in field activities
- Built a model for credit rating engine for domestic staff
- Miscellaneous
- Managing complete end-to-end recruitment of engineering team, from engaging an agency, formulating interview process, salary negotiations
- Managing complete end-to-end recruitment of engineering team, from engaging an agency, formulating interview process, salary negotiations
- Journey -
- Worked with the founders to ideate on the concept of financial inclusion for domestic staff in India, who currently do not even have a bank account. Worked to create a roadmap for an app that will enable raising invoices on the staff’s behalf that can be paid online and a salary statement can be generated for them which will serve as their income proof for financial institutions.
- Created a Lo-fi prototype to test the user acceptance of the application on the ground and collected feedback to incorporate in the development cycle to improvise on the design.
- Developed and launched the MVP through the activation campaign in collaboration with Lowe LINTAS and successfully onboard 1000 domestic staff members in a span of 20 days.
- Invited by DFS Labs - Bill and Melinda Gates Foundation in 2016 to participate in a product boot camp for FinTech Start-ups and won a grant of $100,000
- Expanded the product to include unorganized service staff e.g. newspaper vendors and milkman and made the product more scalable to enable more roles to be added in the future
- Set up the operations for consumers and service providers including a call center, ticketing system, and telephony services.
- Worked with the founders to ideate on the concept of financial inclusion for domestic staff in India, who currently do not even have a bank account. Worked to create a roadmap for an app that will enable raising invoices on the staff’s behalf that can be paid online and a salary statement can be generated for them which will serve as their income proof for financial institutions.
Business Analyst
Webonise Lab
June 2013
to April 2016
Pune
India
- Webonise Lab is a product development consultancy with a team of talented software engineers, usability experts and business analysts.
- Highlights
- Worked on Canadian resort website which was awarded the best E-tourism website in Canada
- Administered efficient use of JIRA(project management tool) across the organization which increased productivity by 15%
- Worked on Canadian resort website which was awarded the best E-tourism website in Canada
- Understand and analyse client requirements and conduct market, competitor research
- Convert project requirement briefs into detailed specification document (Master story list) as per Agile principles
- Write user stories and acceptance criteria
- Create wireframes to detail out the necessary functionality as a skeletal framework of a page/screen
- Actively engage with UX team to get lo-fi prototypes for proactive user testing
- Collaborate with the engineering team for relevant technical implementation and negotiate a reasonable delivery schedule
- Prepare a release roadmap for the project/product delivery
- Serv'd Tech Pvt. Ltd., Pune -
A social impact fintech start-up working towards financial inclusion of the unorganised workforce like maids, cooks, nannies and drivers by initially building a two-way marketplace.
Product: Mobile app for consumers to pay their monthly invoices online which leads to creation of work history and transaction trails for their respective service providers
Target Group: Service Providers(domestic staff), Service Consumers(IT professionals, Housewives)
Technology: iOS, Android, Ruby on Rails - Royal Park LLC, Dubai -
A company which manages Dubai as a destination. One of the foremost tourist visa issuers in Dubai.
Problem Statement: Low operational efficiency due to manual operations and unavoidable discrepancies in data as well as high turnaround time for each enquiry
Product: A B2B booking engine for hotels, activities and transport to be sold as a package
Target Group: Tour operators, travel agencies(e.g. Thomas Cook)
Technology: Ruby on Rails, HTML5/CSS, Bootstrap - RedHat LLC, Raleigh, USA -
Product: To build a partner finder application to match relevant partners in the RedHat network with each other based on their business needs and create a partnership agreement on RedHat's platform
Target Group: RedHat's existing customers mostly Enterprises
Technology: Salesforce, Ionic - Beck's Hybrids FARMserver, Atlanta, USA -
Beck's is one of the leading hybrid seed retailers in the USA. Employ genetic study to create the best variety of seeds.
Problem Statement: Tool for farmers to help them manage their farms, increasing their crop produce every year
Product: Precision Agriculture tool to help with record keeping of crop produce, seed selection based on soil quality, comparison of yield data, etc.
Target Group: Farmers with more than 50 acres of farmland
Technology: ArcGIS, iOS, Android, NodeJS - KreateLabs Pvt. Ltd., Pune, India-
Product: 3D Printing Marketplace to connect artists with the closest and most economic 3D printing vendors
Target Group: Jewellery designers, custom goods designers, automobile engineers, civil architects
Technology: Scala - FanRag LLC, Raleigh, USA-
Product: Revamp of the existing sports community portal and mobile app to increase user engagement and retention on the portal by introducing forums, fantasy games and fan-clubs
Target Group: Sports enthusiasts
Technology: PHP, HTML5/CSS, Bootstrap - White Oaks Resort and Spa, Niagara-on-the-Lake, Canada -
A luxury resort and spa
Product: Responsive website for online presence and increase customer convenience by providing them with a way to book events e.g. weddings in advance and also plan and manage their itinerary of events during the stay
Target Group: Luxury travellers
Technology: PHP, Opencart, HTML5/CSS
Development Intern
Extentia Information Technology Pvt. Ltd.
January 2013
to April 2013
Internship
Pune
India
- Extentia Information Technology Pvt. Ltd. is a global Software development and consulting organization with offices in the USA and Germany and development centre in India. It is committed to delivering high quality, cost-effective, information technology solutions.
- Worked on Human Resource Management System for internal use of the organization
- Involved in analyses and requirements gathering from various internal stakeholders
- Development of system using PHP, jQuery, JavaScript, Ajax
- Delivered a presentation to the web team on HTML 5 - http://prezi.com/ltqplopegdnj/extentia-html5-final/
- Major in Banking and financial markets
- E-member at National Entrepreneurship Network(NEN)
- Chief Editor of the College magazine Cursor 2.0
- Major in Multimedia systems and Distributed systems
- Member of The Debating Society and Christ University-Model United Nations
- Student Representative of BCA department
- Reading: mostly fiction, favourite author Dan Brown
- Dancing
- Hiking
-
Project Management: Atlassian JIRA, Trello
Advanced
-
Wireframe: Mockflow, Cacoo
Advanced
-
Diagrams: Lucidchart
Good
-
Prototyping: Invision
Good
-
Project Communication: Basecamp, Slack
Advanced
-
Roadmaps and Gantt: Smartsheet
Good
-
Data: Microsoft Word, Excel
Good
-
Web Analytics: Google Analytics, Piwik
Good
-
Mobile Analytics: Mixpanel
Good
-
Web Design: Photoshop, Canva
Good
-
Requirements Analysis and documentation
Good
-
Agile Methodologies - SCRUM, Kanban
Good
-
Effective Stakeholder communication
Advanced
-
Consulting and Kick off Proposals
Good
-
Wire-framing and prototyping
Advanced
-
Customer centricity
Advanced
-
User Experience
Advanced
-
Product Management
Good
-
English
Advanced
-
Hindi
Advanced
