Experienced Technical Operations Director with a demonstrated history of working in the IT and BPO industries. Skilled in Technical Operations and Services, Performance Excellence, Business Development, Quality Assurance, Workforce and Project Management, as well as on the technical field with advanced skills in Computer Networking (CCNA, CCNP), Operating Systems, IoT, Cloud Computing, Security and Virtualization technologies, plus expertise with software development. Strong operations, computing and education professional managing high revenue and headcount operations for technology companies with worldwide footprint.
