Hold BA Hons in HRM from National College of Ireland. 5 years experience in customer service, experience in volunteering, administration, HR. Volunteered for two of the biggest non-profit organisations Special Olympics Ireland & Society of St Vincent De Paul. NGO sector is my specialty & passion. In my spare time I Volunteer for the non-profit sector.
Actively answering twenty five phone calls from customer & client inquiries on toyota parts
Managing the delivery of stock & distributing the equipment in the stock room
Ensuring the sales & invoices match the parts sold at the end of each day before sending them off to finance department
Responsible for creating new number plates in the show room for customers
Working as part of an enthusiastic team within a fast paced office environment
Assisting employee inquires & customer inquiries on price quotes on tyres & parts
Merchandising stock by ensuring parts & tyres are price labelled
Handling the delivery of tyres & parts by ensuring each item is on the checklist
Driving sales by dealing with thirty customers questions on toyota parts and handing out receipts
Providing customer excellent service & smooth running of the shop floor
Arranging the order of toyota parts & tyres from suppliers for the next day
Organising direct support to eighty customers, assisting with questions and providing quotes.
Company Description
McCoy Motors is a motor company. Since joining the company on a six months internship my key responsibilities have included working with parts department, garage department & after-sales department in inquires, ordering, customer service orientated, finance department, etc. This includes dealing with unsatisfied customers & contacts over the counter, phone, employee satisfaction, re-ordering parts from competitors, preparing the documents to assist the supervisor, parts manager, finance manager & after-sales manager.