R&D dept.'s (30 persons) software production process Analysis (SPPA) . Reorganzation based on ITIL principles.
Audits on code revision management (SCM, software code management), and configuration management (SCM, software configuration management), and on the industrialization process (code factory).
Ownership and process/quality/technical interviewer of team leaders (6 persons).
Recommendations to Integration service (5 persons) in a Lean-Manufacturing perspective.