Deisy Romero Novoa
Business Management-Human Resources
42 years old
Bogotá Colombia
Employed
Available
“You can have the best strategy and the best building in the world, but if you don’t have the hearts and minds of the people who work with you, none of it comes to life.” - Renee West
That is why I am committed with my career in order to find the best people but as well to reinforce why they choose the company where they currently are working for.
Through my studies, work experience and travels I have gained many valuable skills and much knowledge which I apply to my professional career in HR.
I am a hard worker, honest, reliable and friendly. I work well in a team environment whilst being able to work individually when required I also have the ability to quickly learn new skills and adapt to different situations as they arise. I feel with my experience I would be a key asset to any business organisation.
That is why I am committed with my career in order to find the best people but as well to reinforce why they choose the company where they currently are working for.
Through my studies, work experience and travels I have gained many valuable skills and much knowledge which I apply to my professional career in HR.
I am a hard worker, honest, reliable and friendly. I work well in a team environment whilst being able to work individually when required I also have the ability to quickly learn new skills and adapt to different situations as they arise. I feel with my experience I would be a key asset to any business organisation.
People Operations Team Leader
Infobip
Since February 2018
- Leading and coordinating activities of the LATAM People Operations team
- Main liason point with department head and management
- Priority setting and management of the Team Goals
- Training and development of team members
- Design of task, delegation and success measurement
- Performing operational work within the team when needed
- Designing projects and processes and engaging employees to join in
- Aligning work and covering tasks in line with any of the 6Bs according to the need
People Operations-HR Generalist LatAm
Infobip: Cloud mobile messaging platform, connecting businesses to half of the world's population and serving 200,000 enterprise clients
Since May 2016
- Developing Strategic plans (benefits, compensation, recruitment) for implementation while keeping them in line with the industry practices and trends as well as our own busniness model
- International interchange of practices among the LATAM countries ( leading projects within Perú, México, Brasil and Colombia)
- Leadership and regional support for implementation of employee related
initiatives for Latin America (Benefits- Health insurance, meal vouchers and some improvements on the area in LATAM) - Establish and conduct recruiting and interview program, counseling hiring managers on candidate selection for Latin America, evaluating HR needs and finding the right candidate for the position.
- Planning, monitoring and appraisal of our employees working closely with with managers and team leaders.
- Implementation, improvement and maintenance of Onboarding and education systems for the given area of work.
- Coordination of implementation of different services, policies and programs from different areas of work.
- Mentoring new and existing team members.
- In charge of the implementation and control of the Colombian Health and Safety plan: Sistema de Gestion de Seguridad y Salud en el Trabajo.
- Serve as a primary liaison with internal and third-party stakeholders
HR Operations Expert (USA and Canada)
Nokia: Finnish multinational communications and information technology company.
October 2014
to April 2016
- Responsible for supporting the implementation and application of the various global processes to the company by providing appropriate support to the employees.
- Provide support on hiring processes (Offer creation, Background check, organize documentation and necessary processes in order to have the candidate ready to start with the company)
- Active participation in special projects or even take the lead in some of them, i.e. Virtual Communications Expert or those necessary and work with the Global team.
- Provide feedback proactively in HR processes, tools and services
- In charge of providing the New Hire Orientations sessions to the New Employees in the United States and Canada.
Administrative Services- Human Resources
Petrodorado South America S.A. Sucursal Colombia: Public Canadian international oil exploration company with oil operations in South America.
February 2011
to October 2014
- Responsible for the creation and divulgation of policies and procedures aimed at the formalization of administrative and Human Resources processes.
- Responsible for the Selection and recruitment process of the company (job ad posting, screening o the candidates, interviews, references checking)
- In charge of the presentation of the induction and re-induction processes
- Participation in the assembly and maintenance of Health & Safety Management System
- Responsible for the Creation of the job manual, job description, definition of competencies and responsibilities of the staff.
- Update legal requirements (identification, evaluation and compliance)that the company has to fullfill and actively participate in the COPASO-Comité Patitario de Salud.
Customer Service Representative
Regus: Multinational corporation that provides a global workplace.
November 2009
to February 2011
- In charge of providing Customer service to the different clients of the company, assuring a good quality of response.
- Organizing courier service coordination, cash control, accounts and receiving
portfolio payments - Suppliers and petty cash management
Human Resources Management Postgraduate
Universidad de Bogotá Jorge Tadeo Lozano
January 2012
to June 2013
Level of English attained: FIRST CERTIFICATE
ENGLISH AS A FOREING LANGUAGE
ENGLISH AS A FOREING LANGUAGE
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Team Leadership
Good
-
Team Work
Advanced
-
Strategic planning
Good
-
Proactive selfstarter
Good
-
English (fluent)
Expert
-
Portuguese
Intermediate
