Debra Mascott
Software Applications Trainer
United States (Massachusetts)
Professional Status
Consultant
Available
About Me
I am a training and development professional who blends creative ideas with technical skills.
I have worked in the healthcare industry as a PC instructor training software skills to a wide variety of skill levels and staff including nurses, administrative staff and management.
My twin goals are to improve efficiency and productivity through supported software applications.
I approach training through its full cycle from needs analysis, to design and development to instruction and facilitation and through evaluation. I write my own materials, guidebooks, exercises, and evaluations in order to foster and improve learning skills.
I use a variety of methods of communication from instructor led to eLearning to web documents.
I am pleased to provide future employers my blend of creativity and technical skills to launch new software products as well as implement new software versions.
I have worked in the healthcare industry as a PC instructor training software skills to a wide variety of skill levels and staff including nurses, administrative staff and management.
My twin goals are to improve efficiency and productivity through supported software applications.
I approach training through its full cycle from needs analysis, to design and development to instruction and facilitation and through evaluation. I write my own materials, guidebooks, exercises, and evaluations in order to foster and improve learning skills.
I use a variety of methods of communication from instructor led to eLearning to web documents.
I am pleased to provide future employers my blend of creativity and technical skills to launch new software products as well as implement new software versions.
eLearning Instructional Designer
Bentley University
Since October 2017
- Worked as a consultant/freelancer instructional designer for over one year.
- Design and develop graduate and undergraduate asynchronous courses.
- Work with faculty and SMEs to design and develop online courses.
eLearning Designer and Developer
Libman Education
September 2016
to 2017
- Design and develop online educational courses focusing on medical coding.
- Worked with Subject Matter Experts to facilitate training.
eLearning Developer, Director of Curiculum Development
Research Rockstar
July 2014
to 2016
Full-time
Southborough
United States - Massachusetts
- Design and develop eLearning courses
- Manage Learning Management System
- Create training materials
- Author monthly company blog entries
- Proficient in Lectora authoring tool
eLearning designer
DMascott consultant
Since January 2010
Framingham
United States - Massachusetts
- Design and develop online learning courses on various topics including HIPAA (Health Insurance Portability and Accountability Act), How to Complete an Incident Report Form, Scanning records for the Electronic Medical Record (EMR)
- Proficiency in Articulate, Engage, Quizmaker, Captivate and other authoring tools
Trainer
Natick Council of Aging - Wisdom Works Program
January 2010
to April 2010
Natick
United States - Massachusetts
- Natick Council of Aging is one of five Massachusetts towns awarded the Wisdom Works program developed by Keystone Associates. The program's mission to train men and women over 50 in career development. Wisdom Works includes training on goal setting, resume writing, networking, interviewing and new social media (LinkedIn, Monster job boards etc.). The program is facilitated by volunteers with experience in HR recruiting or training.
Database designer/web designer
A Suitable Image
January 2005
to January 2009
- Design and develop client tracking database. Create database to track statistical reports for non-profit agency which donates men's and women's suits for unemployment or needy recipients.
PC Instructor/Trainer/Web Designer
MetroWest Medical Center
July 1995
to April 2009
- a multi-campus hospital with 5,000 employees.
Information Technology team member specializing in PC applications and web designer/developer of intranet/internet websites.
Training
- Designed, developed, implemented and facilitated PC application training. Built curriculum and documentation based on needs analysis of all levels - beginner to advanced level.
- Managed entire training cycle: needs analysis, design/development, delivery and evaluation (ADDIE).
- Designed and developed online classes utilizing current webinar technology for remote training. Worked across departments to develop position-specific/appropriate courses.
- Created just-in-time classes for customized demand and eLearning modules (HealthStream, Contribute and Survey Monkey to build competency surveys).
-, Generated email blasts of monthly Tips of the Month to improve productivity.
- Designed and developed an MS Access registration database to register and report on training including rosters, summaries, transcripts and graphs and charts to schedule and communicate offerings.
- Trained an average of 600 students per year;
Web Design
- Designed and developed of the intranet webpage for employees
- Proficient skills in writing HTML code and also use of FrontPage along with graphic applications, Paint Shop Pro and ability to modify java script
- Proficient in Content Management System (CMS) for internet hospital webpages
- Managed relationship with web developer contractor
- Managed content, articles, photo galleries, and forms and announcements
- Analyzed web traffic via Google Analytics and created forms to generate reports
- Improved search engine responses with meta tags on website
- Designed, developed, implemented and facilitated PC application training. Built curriculum and documentation based on needs analysis of all levels - beginner to advanced level.
PC Training Specialist/Officer
Fleet Financial Group
January 1993
to January 1995
- Recoll Management was a large special asset management company with $7.6 billion under management.
Assessed and delivered training programs to 850 employees
Established and maintained the training function to reflect corporate goals and objectives and competencies
Identified CBT (computer based training), multimedia and video; Taught college courses: Introduction to Computers, WordPerfect, Lotus 1-2-3 and created and organized lesson plans, class exercises, write and grade exams and projects.
Adjunct Instructor, PC Instructor
Newbury College
January 1992
to January 1994
- Instructor at Newbury College
PC Trainer
PC Education & Consulting Group
January 1991
to January 1993
- Conducted computer software application classes on PC platforms to both public and corporate classes and developed and wrote documentation
Information Systems Analyst
Fidelity Investments
January 1987
to January 1991
- Developed a database model to determine operational and systems efficiency gathered by conducting focus groups and analyzing questionnaires
- Trainer
- Training Manager
- Management Skills Trainer
- Instructional Design
- Training Implementation
- Web Content Management and Design
- Instructor
- eLearning developer
- Technical Trainer
- Skills Assessment
- Database Design
Instructional Design with focus on eLearning and technology
Marketing and Information Systems
