I am an enthusiastic and passionate business and operations director with a wealth of experience in experiential, live events, and most recently brand advocacy and training. Throughout my career I have always sought out opportunities to both challenge myself and to learn; most notably I co-founded and acted as Operations Director at Bright, an experiential agency. My skill set is varied and I consider myself adaptable, versatile, and well versed in client services, training, content, event production and have first-hand experience of setting up and running a small business. I enjoy working closely with strategists, creatives and producers to create stand out work for the client.
Working closely with the GAD I was not only able to learn and develop, but also bring my experience to the table in order to introduce a broad set of processes, in particular financial, and to continue to enhance the agency culture. Responsibilities included:
All activation department output
Lead client contact
Working closely with FD to enhance financial processes internally
Nurturing media agency relationships
Nurturing existing client relationships
Line management and development of 7 junior staff
This was a time of change within the agency, the workload grew and so did the team, I was instrumental in developing and ultimately leading the activation department as well as delivering a series of high profile projects for our clients; LOVEFiLM, & Symantec and a world first for Jack Daniels.
