David Larrivee
Quality and Technology Professional
United States (Maine)
Professional Status
Employed
Available
About Me
Dedicated career professional specializing in improving quality and value for internal and external customers using process control and technology deployment. Skilled problem solver utilizing a wide-ranging set of tools to identify root causes, mitigate waste and attain excellence. Systems thinker passionate about understanding the business context and leveraging a diverse skill set to amplify business performance. Demonstrated ability to develop partnerships with key business leaders and drive technical solutions in support of business strategy. Trusted leader and team member valued for operating with highest levels of integrity.
Quality and Technology Solutions
EnviroLogix Inc
September 2000
to May 2014
Portland
United States - Maine
- Responsible for oversight of all Quality Control and Quality Assurance functions.
- Improved First-Pass Quality from 76% to 95% through LEAN / Six Sigma methodologies, surpassing benchmark.
- Launched “Quality at the Source” Kaizen event to reduce testing costs and variability.
- Reduced time spent troubleshooting in the laboratory by two-thirds.
- Developed, deployed and maintained hardware and software platforms – manufacturing, calibration and QC.
- Demonstrated products to Brazilian and US Government officials as well as industry thought leaders.
- Trained and supported a diverse customer base of 1400+ deployments on five continents.
- Assisted customers in adoption and use of technologies via phone, email, WebEx, Skype and in-person.
- Oversaw all Technical Support staff activities, including training.
- Analyzed data from customer inquiries and surveys to dramatically boost customer satisfaction ratings.
- Deployed, upgraded and managed service for all phone and IT infrastructure.
- Built network from two crosslinked PCs to 400+ fully integrated devices, expanding critical infrastructure to enable company growth.
- Overhauled Internet gateway, email service, and mobile phone platforms.
- Provided guidance to ~ 125 end-users in their use of all IT-based products.
Research Supervisor
CASCO-NERL Diagnostics
1997
to June 2000
Portland
United States - Maine
- Designed, created and tested exacting clinical standards used in the medical laboratory field.
- Managed several concurrent research projects, honoring various timelines and deadlines needed to create new products.
- Tracked results of testing; compiled long-term stability data; predicted shelf life of formulations.
Technical Specialist / Medical Technologist
Foundation for Blood Research
1987
to 1997
Scarborough
United States - Maine
- Performed all phases of biochemical analysis in a fast-paced, non-profit medical research and testing laboratory.
- Synthesized data used in ongoing performance monitoring as well as experimental analyses.
- Used Statistical Process Control to improve performance and reduce errors.
- Exposed a flaw in maternal weight-adjustment algorithm, leading to an improved formula (published in Prenatal Diagnosis).
