Experience — Daria Goncharova

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Resume created on DoYouBuzz

Experiences

Identifying B2B sales leads, cold-calling, pitching presentations focused on value-selling to perspective clients
Developing monetization strategies for digital ticketing platforms
Conducting primary research to identify customer needs and new markets potential
Working with Google Analytics to optimise company's promotional efforts

Founded an e-commerce startup operating in the gift industry
Fostered long term relationships with clients by implementing highly customised approach and using follow up strategies to communicate with key customers
Designed offline and online marketing content
Developed , standardized, and improved operational logistics processes to ensure correct delivery times.
Exited the profitable start-up in 2017

Promptly communicated any issues occurring at the event to the management
Ensured cooperation within the staff team to provide good standard of catering
Obtained and recorded customer feedback
Assisted guests with their inquiries at all times

Managed unique Test Drive service at the event
Cooperated with premium car brand representatives to organize a schedule for Test Drives
Solved occurring organizational problems and reported them to the management team
Communicated directly with potential car buyers to advise them on their choice of Test Drives

Quickly adapted to specific customer needs to achieve high customer satisfaction and repeat sales
Developed strong customer relations and work with the CRM system
Executed cross-selling transactions
Carried out market research on the Russian market segment in Monaco