Hand selected by my leadership team to join the Joint Venture team in Cupertino along with 3 other Apple employees, from an application pool of hundred's across the world
Help to provide a transformational experience throughout the customer journey at the Apple Retail Store
Part of a team that was tasked with redesigning the customer journey the already world-class Genius Bar
Responsible for keen, on point technical knowledge, timely resolutions, and innovative thinking under the pressure of a tight deadline
Offering clever solutions to complex problems
Pioneered and conceptualized a platform of training centered around business, with the aim of creating a team that could offer complete business solutions to Apple business customers that was implemented retail stores world-wide
Pair up with Apple business managers and solution engineers to create viable ownership solutions to customers
