Collection Process Support Specialist @ KRUK S.A. — Daniel Mecinski

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Resume created on DoYouBuzz

Experiences

- Avaya PDS maintenance\administration
- Call Center detailed phone process optimization
- Debt collection process optimization
- Performing internal and external trainings (Poland/Czech Republic/Romania)
- Maintaining Call Center continuity of work
- Preparing/testing/implementing new tools for Call Center and Operations
- Reporting and recommending solutions for outgoing campaigns
- Implementations of Avaya PDS in outside branches
- Recommending solutions directed to cutting phone costs.