Daniel Mecinski
Head of Call Center
41 years old
Driving License
Wroclaw Poland
Professional Status
Employed
Available
Head of Call Center
Kruk Ceska a Slovenska s.r.o.
Since April 2016
- Management of staff in the department, ensuring that their performance is monitored and that staff have opportunities for development and training, in accordance with company staffing and equal opportunities policies.
- Management of staff in the department, ensuring that their performance is monitored and that staff have opportunities for development and training, in accordance with company staffing and equal opportunities policies.
- Allocating duties and resources appropriately to the knowledge and skills
- Allocating duties and resources appropriately to the knowledge and skills
- Establishing strategy for recruitment, probation and mentoring of new staff in the department in accordance with company policies
- Establishing strategy for recruitment, probation and mentoring of new staff in the department in accordance with company policies
- Setting and monitor the long time perspective goals and strategies for the department
- Setting and monitor the long time perspective goals and strategies for the department
- Setting objectives and priorities for the department
- Setting objectives and priorities for the department
- Managing financial, staffing and other resources effectively and efficiently within the assigned budget and other agreed parameters, to ensure achievement of the company's strategy and compliance with financial and other controls
- Managing financial, staffing and other resources effectively and efficiently within the assigned budget and other agreed parameters, to ensure achievement of the company's strategy and compliance with financial and other controls
- Ensuring that the department fulfils its esponsibilities, goals and observes the company's policies and procedures
- Ensuring that the department fulfils its esponsibilities, goals and observes the company's policies and procedures
- Developing interdisciplinary activities with other departments
- Developing interdisciplinary activities with other departments
- Developing international cooperation between relevant departments
- Developing international cooperation between relevant departments
- Ensuring effective and efficient communication within the department
- Ensuring effective and efficient communication within the department
- Initiating, developing and implementing new processes among department activity
- Initiating, developing and implementing new processes among department activity
- In accordance to set strategy and objectives monitor market to sustain up-to-date services for the department
- In accordance to set strategy and objectives monitor market to sustain up-to-date services for the department
- Creating and developing a culture of International cooperation
- Creating and developing a culture of International cooperation
- Projects Management
- Projects Management
- Managing both business lines among the departmeny (purchased and servicing)
- Managing both business lines among the departmeny (purchased and servicing)
