Talent for developing well-balanced lesson plans that teach the fundamentals, enhance student's academic skills, and sufficiently prepare them for the state assessments and the working world. Incorporate experiment, technology, and visual representations. Posses exceptional communication and leadership skills to foster strong relationships with students and colleagues. Fluent in writing and conversational English. lELTS Certificated Band 6.0
Constant improvement of personalised and high-quality customer service focused on each client's needs. Metrics management, such as talk time control, quick delivery of effective resolutions regarding technical and billing issues. Fulfillment of highly challenging metrics regarding monthly sales rate and costumer overall satisfaction with the service provided. Training mentor in my campaign with the responsibility of help with the training process of the new waves and doing support in the first days taking calls. Also I have about the product, the process and costumer services. On the other side, talent for developing well couching lesson plans that teach the fundamentals, enhance people's skills, and sufficiently prepare them for the different companies. knowledge how manage people and get excellent results with a team. Possess exceptional communication and leadership skills to foster strong relationships with people
