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Diana Ramos

Guest Services

Professional Status
Employed
Available
About Me
Reliable and punctual person with more than 3 years experience in retail and about 2 years of hotel experience. Extensive background in customer service and sales. Great about helping customers and creating a good and positive experience. Very eager to learn and will push to learn new tasks quickly. Very good at communicating with coworkers to make the work place positive. Showed amazing work ethic and great customer service the first year of working at Magnolia Bakery. Was then promoted to a Customer Service Representative position and quickly learned the position in a short time.
Resume created on DoYouBuzz

Front Desk Agent

Hilton Checkers
Since October 2017
  • Check guests in and out of the property.
  • Knowledge of OnQ and Micros.
  • Answer incoming calls and assist guests with requests.
  • Take and submit room service orders with Micros.
  • Check credit card balances to ensure payments are secure.