Project Director (Bank, Insurance, Industry, After Sales)
Business Developer and Project Manager professional with over twenty years’ experience in the different segments of the Car Makers industry (Manufacturing, Bank, Insurance, After Sales) from the upstream, midstream and downstream industry segments.
I am a force for proposals to improve the business processes. Totally involved on the objectives of the company (society), the management of the teams and the interpersonal skills are a strength to face the unforeseen.
Core Skills include: Marketing (CRM, Direct marketing platform, product plan), the Direction and Management of the project, the benchmarking, the business modele creation(Joint-venture, Acquisition, new society creation), the Negotiation of Contract (Joint-venture, acquisition, merger), the Management of the business, the team management, development of partnership, product recommendation, CRM tools and their implementation.
To lead and steer the international Euro Repar Car Service Projects (ASIA, SOUTH AMERICA, RUSSIA)
To coordinate and steer the project of the Eurorepar Car Service License (Guaranteed and extended Guaranteed used car, Payment without expenses, Direct marketing tool, CRM, Dealer Manager Service-DMS…)
To Insure the identification of the needs for trade development
To Insure the identification of business processes and indicators to pilot the activity which ensue from it, joining the product, customers, channels and country size
To guarantee the relevance of the contents of the projects with contribution of a methodology of project management, and by realizing a retex
To assist the IAM Business Developper within the framework of the international development projects (Brazil, China, Russia)
Project director (New Banking Platform including Front/Middle/back office process creation), project completion scheduled for 11/2013 (100% completed) with the main results:
New process (Functional and technical)
New Department creation (operations, Risk, Collection)
New IT system (Front/ back Office, Risk analysis, collection system)
Important evolutions of trade department ( + 95 employees)
Services and Insurances manager (PPI/CPI, AA, renewals, Extended Warranty development and accountable for the achievement of annual goals) Main results:
30 % growth in PPI insurance sale
Auto insurance campaign with the brands and insurer
Insurance Broker creation (March 2014)
Detailed Description
Establishment of a new development strategy activitees sales services in the regulatory framework in Brazil (SUSEP]
Project Director (New Banking platform creation, internalization of front/middle/back office banking activities)
Business Development manager: In charge of the business developments, strategic / business plan, monitoring and handling of business anomalies and alerts.
Services and Insurance manager: development of the services and insurance activities (annual objectives, new products development with the marketing and trade department)
Detailed Description
Managing changes (organisational, IT and HR)
Accountable for the transverse annual project plan for the bank