Operational support for the global strategy deployment at importer and dealer levels (HR, dealer development and marketing functions)
Human Resources:
Training management (Viet Nam)
Training plan definition, deployment and follow-up
Deployment and administration of the Audi Learning Management System
Involvements in diverse HR projects/topics
HR standards and processes set up (first dealership in Cambodia)
Dealer development: procurement and project coordination for the construction of cars dealerships/showrooms in Viet Nam and Cambodia
Procurement: imports of materials, equipments and furniture in compliance with Audi standards (full process management from suppliers sourcing selection to delivery on site including customs clearance)
Project coordination: Logistics follow-up and coordination with multiple stake holders in order to cope with the project planning
Marketing: Deployment and monitoring of the first Audi customer satisfaction survey in Viet Nam
Induction improvement project: Comprehensive study on resignations within a scope of 4 sites/plants: observation, interviews, survey and operational recommendations
Achievements: HR communication improvement, training tools update and standardization, video tool concept design