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Julie Remy

Customer Service Agent - French, English & Spanish

Julie Remy
35 years old
Barcelona (08014) Spain
Professional Status
Unemployed
Available
About Me
After 4 years working at the heart of the European Institutions, followed by almost 3 years working as a customer service agent and specialist in beautiful Barcelona, I have developed a deep interest in working with, and for the people. I wish today to broaden my horizons, leave the computer desktops and use my skills and the passion that drives me in my life everyday to make an actual difference in other people's lives. I am now more than ever looking to join business and pleasure in the fields of music, tourism and entertainment, with the greatest respect for the chances I was given so far.
Resume created on DoYouBuzz
  • Collection of customer data and documents - French, English & Spanish.
  • Creation & handling of customer claims.
  • Contact & interaction with airlines.
  • Application of the European Regulation n°261/2004
  • Technical assistance for Android Smartphones, Play Store platform & all Android-related products.
  • Phone, email & chat assistance - French & English
  • (As of March 2017) Promoted to specialist (SME/Tier2)
  • Retail - Sales
  • Customer Service
  • Inventory & Stock Management

BAC2 - Modern Languages and Literature - English & Russian

ULB - Free University of Brussels

September 2007 to September 2010

CESS - Certificate of Secondary Education

Sainte Marie - Namur

September 2001 to June 2007
  • MS Office
    Good
  • Internet & Social Networks
    Advanced
  • Microsoft, Android & Chrome OS
    Advanced
  • Adaptability
  • Dedication & Efficiency
  • Goal-Oriented
  • Logic & Critical Thinking
  • Patience & Care
  • Quick Learner
  • Team Player
  • Passion & Resourcefulness
  • French - Native
    Expert
  • English - Advanced
    Expert
  • Spanish - Advanced
    Advanced
  • Catalan - In progress
    Intermediate
  • Portuguese - Beginner
    Notions
  • Co-organiser for IFEB: Intercambio Franco-Español in Barcelona.
  • Languages through music, cinema & literature.
  • United States
  • South Africa
  • Maldives
  • EU: Spain, England, Scotland, Sweden, Poland, Italy & France, Baleares & Canarias.
  • (Live) Music / Festivals
  • Street Art
  • Writing & Redaction
  • Life Outdoors
  • Human Contact