Highly skilled Services/Project manager with over 15 years of experience developing and executing business support strategies in alignment with corporate objectives. Experienced leader of multicultural cross-functional teams with emphasis on customer satisfaction and operational improvement. Experienced in total quality management principles that has delivered process improvements that improve customer satisfaction and reduce costs. Certified Project Management Professional with over 15 years of experience in applying project management principles to complex projects. Leader and key contributor in wide-range of projects including business strategy development, software development & introduction, and process development & simplification projects (including Six Sigma and Kaizen-Lean methodologies). Excellent verbal and written communication skills both in English and Hungarian.
Specialties: Experienced implementer of global service contracts, new customer onboarding, process development and change management projects. Seamless and consistent round-the-clock service delivery through multicultural virtual teams in an SSC environment.
Strengths: Building relationship and trust with customers. Process improvement, methodology development. Establishing, integrating and managing multicultural geographically dispersed teams. Key contributor and effective leader in change management activities.
As a member of a team of project managers entrusted to lead the part of two projects that deals with the separation of companies' data in EON's global SAP ERP system enabling a successful handover of the divested companies to their respective new owners.Leads the local stream of the global SAP ERP system roll-out project on the new S4HANA platform.Steer the the IT stream of the migration of multiple subsidiaries into the mother company.
