Results-driven business development manager with 6 years of experience in sales, communication and events within the luxury and fashion industry.
Persistent, energetic with good interpersonal and communication skills who is renowned for her high standards of service and customer satisfaction. Professional with a proven track record of achieving targets in a competitive environment, able to nature relationships with existing clients and to develop new business opportunities through an enthusiastic approach to direct sales. Objective: Being engaged in the development and success of a company which operates in a fast-moving environment and values passion, positivity, integrity and hard work.
Mission: Business development, customer service, communication and administrative management at the store
Participation in sales target achievement (1 mio € / year).
POS management: control of transactions, inventory management, after-sales service, reporting (KPIs), CRM, scheduling, management, coaching and training of sales team.
Assisted customer with the highest quality customer service and encouraged customer loyalty (management of special orders and VIP customers).
Ensuring perfect brand image at the store according to the topics and rules of merchandising.
Promoted brand image and participation in the organization of events at the store.
Mission: Organization, full management and control of Privé Showroom
Participation in the organization of Haute Couture shows, exhibitions, cocktails & dinners.
International event coordination.
Managed and controlled collections (shootings, celebrity endorsement, ATA carnet…).
Maintained customer relations and sales.
Coordinated and participated in staff recruitment and training.
Followed-up on orders, manufacturing process, deliveries and billing.
Sales analysis.
Maintained logistics and administrative management in the showroom
Developed communication tools (STD, invitations, flyers, gifts…).
Collaboration with all of the departments involved in the organization of events (Communication, Press, Workshop, Supply Chain, Logistics, Accounting).
"The Luxury and Fashion Management MSc is international in its orientation, reflecting the industry itself: international manufacturing and distribution; cross-border ownership; and global branding and communications.
Students gain the practical expertise and training in the key fields in this area including Design & Innovation, Brand Management, Communication and Advertising, Flagship and Point-of-Sale Implementation and Specific Financial Goals. These skills are taught within a global macro-economic and financial environment along with market-oriented courses such as Integrated Luxury & Fashion Communication; Pricing, Distribution and Retail; Brand Management, Finance and Accounting; International Consumer Behaviour, Innovation and Economic Intelligence Analysis".
The Diploma in Business provides a greater understanding of organisational environments, giving the tools needed to operate at all levels of the business structure. It is structured in four areas of study:
• Business Organization and Environment • Effective Business Communication • Marketing • Human Resource Management
Conservatorio Profesional de Música, Danza y Arte Dramático - Sevilla (Elemental Grade, 1998) Royal Academy of Dance - London (Intermediate level- Classical Dance, ´04) Centro Karen Taft, École de Danse Andréa Le Savouroux, Danse et Ateliers - Madrid/Antibes/Lyon (Danse Jazz,'09 - Present)