7+ years experience in Igaming, and many different angles of expertise shape my profile, spanning between senior roles as Casino Operations Manager and B2B Manager for third party Gaming Providers. ✅Full P&L responsibility over T1 accounts about £6M ggr as B2B key account manager for Extreme and as BDM for Pragmatic ✅Performance ownership working for a Multi-brands operator (totowinbet.com) as head of casino operations and B2B development. ✅Managed a team of 7 people ✅Coaching and Communication Enthusiast ✅Data-driven with a business analysis background
That and not only make me the perfect fit for anyone looking for a leader to coach commercial teams towards success .
Providing guidance to staff in resolving operational issues and problems
Assuring resources assignment, work allocation, training development and performance assessment were accomplished in timely manner
Checking customers' product pain points and wish list; understanding priorities and necessity, ensuring that these are shared with related stakeholders, and following up regarding our product planning and scheduling
Developing and implementing plans to improve operational e ffectivenes and efficiency
Taking part to the recruitment of new members of the AM team
ACHIEVEMENTS: I conceived and managed the post sales procedures and the on-boarding for all our operators
