Consulted member companies on industrial relations and employment law issues. This involved daily engagement with HR professionals and senior management at executive and board level.
Trained member companies in Irish employment law, HR and industrial relations.
Presented to member companies at industry HR Forum events and webinars.
Defended member companies against employment claims at third party dispute resolution hearings at the Workplace Relations Commission.
Reviewed company policies and employee handbooks, wrote articles for HR Link monthly e-zine, updated HRM guide website with topical content.
Maintained a high standard of customer service by assisting customers locate lost cars, answering queries regarding Dundrum Town Centre or car park and monitoring in/outflow of traffic to reduce congestion.
Developed teamworking skills by coordinating with colleagues across radio to ensure efficient traffic management.
Researched and identified European FDI opportunities in Financial Services, Life Sciences, Consumer Content and Business Services (CCBS) for executives.
Developed PowerPoint presentations to use in marketing pitches in Germany.